Anytime I have called they have been… Anytime I have called they have been really helpful and knowledgeable. Any questions I had were answered and they sent me a replacement harness since the one from the original order had a wire pulled out.

KV phoenix Automotive Inc do not buy… KV phoenix Automotive Inc do not buy from them I spent $800 on a 12.1 touch screen radio that volume know don't work, Bluetooth does not work, been dealing with them a month now n won't send a new functional radio horrible customer service n robbed me out my $ unbelievable

Paid over $600 for a radio had a car… Paid over $600 for a radio had a car accident in which vehicle was total lost. Removed radio from vehicle but didn't know to remove 2 little plastic braces. So I got a new vehicle and tried to install it to find I needed said braces and reached out to the company and after jumping through hoops and tricks was told these braces would cost over $100 for 2 pieces of plastic no more than 3 inches long!!!! What ever happened to valued customers!!!!!

2012 GT MustangThe technician was awesome everything… The technician was awesome everything she said was right on time she walked me through on how to change my logo picture on my front page of my head unit great job

Had a meeting via Google Meet with… Had a meeting via Google Meet with Robert. He was very polite and knowledgeable. He was able to quickly identify a possible solution and provide me with quick advice. He was able to communicate effectively and got the right info. I will certainly have no issue contacting the company again if I need assistance. The company is very willing to work to fix and improve their products. Great job and the video conference worked really well!