Thank you! The experience at first was a bit difficult, however, once I got in contact with customer service and help from tech support - everything just went by so smoothly. They were incredibly patient with me as well, waiting for me to connect everything which is what took the longest from this whole experience. I sincerely appreciate the help!

Cliffe was incredibly helpful getting… Cliffe was incredibly helpful getting my issue resolved. It was a very pleasant experience and will never hesitate to recommend your company to anyone! Thank you so very much for helping me get my wife’s Lexus back on line! Cheers!! Doug Davis

I have had my phoenix automotive radio… I have had my phoenix automotive radio for a week now. Anytime I have an issue, your customer service has been outstanding. I had a video conference today regarding three issues, Shereena was amazing, clear and precise with her instruction. By far the best customer service I have dealt with. Thank you

World Class Support World Class Support I connected with Jes and he was extremely knowledgeable and patient. My issues initially was random disconnect. I did a firmware update that fixed the random reboot but the update caused my Apple CarPlay to not play sound. Jes and I tested sound via WiFi and checked config. After a few minutes a new update was provided. Thanks again Jes for your remarkable support!!!

Avoid this company! I had a 12.5" stereo installed in my 2012 RAM 3500 HD at their Walnut location. While the installation looked good initially, there were several problems: - The microphone didn't work for phone calls. It took them many messages and a software update to fix this, but other issues remained. - The air conditioner controls never worked, total chaos. - The SIM data card only worked with a few apps. - The text on the native Android 12 apps was too small to read (Android Auto worked fine). - The system settings showed my car model as unsupported. - After the installation, the rear door window controls stopped working from the door. The company refused to address these remaining problems. I am suing them for the cost of the stereo, installation, restoring the original stereo by a dealer, and my other expenses.