KV phoenix Automotive Inc do not buy… KV phoenix Automotive Inc do not buy from them I spent $800 on a 12.1 touch screen radio that volume know don't work, Bluetooth does not work, been dealing with them a month now n won't send a new functional radio horrible customer service n robbed me out my $ unbelievable

He should be training others or in management Jario was absolutely amazing! That young man is an asset to your company and should be given a hell of a raise! I was dealing with an issue that others before him were not able to resolve. But he did! He went above and beyond and provided me with the best service and support I think I have ever received. Very nice young man with a bright future if he continues conducting himself the way he did with me. Thank you so much and hope you know how much I appreciate you!!

Anne is wonderful Anne is wonderful! Very friendly and helpful! I was on the phone with her about 2 hours and she had all my issued corrected except for two. The manufacturer has to address the other two issues and will have to send me a fix for them. If you need any assistance I would definitely ask for Anne!

Very knowledgeable of product and how… Very knowledgeable of product and how to configure.

Avoid this company! I had a 12.5" stereo installed in my 2012 RAM 3500 HD at their Walnut location. While the installation looked good initially, there were several problems: - The microphone didn't work for phone calls. It took them many messages and a software update to fix this, but other issues remained. - The air conditioner controls never worked, total chaos. - The SIM data card only worked with a few apps. - The text on the native Android 12 apps was too small to read (Android Auto worked fine). - The system settings showed my car model as unsupported. - After the installation, the rear door window controls stopped working from the door. The company refused to address these remaining problems. I am suing them for the cost of the stereo, installation, restoring the original stereo by a dealer, and my other expenses.