Avoid this company! I had a 12.5" stereo installed in my 2012 RAM 3500 HD at their Walnut location. While the installation looked good initially, there were several problems: - The microphone didn't work for phone calls. It took them many messages and a software update to fix this, but other issues remained. - The air conditioner controls never worked, total chaos. - The SIM data card only worked with a few apps. - The text on the native Android 12 apps was too small to read (Android Auto worked fine). - The system settings showed my car model as unsupported. - After the installation, the rear door window controls stopped working from the door. The company refused to address these remaining problems. I am suing them for the cost of the stereo, installation, restoring the original stereo by a dealer, and my other expenses.

Thank you! The experience at first was a bit difficult, however, once I got in contact with customer service and help from tech support - everything just went by so smoothly. They were incredibly patient with me as well, waiting for me to connect everything which is what took the longest from this whole experience. I sincerely appreciate the help!

2012 GT MustangThe technician was awesome everything… The technician was awesome everything she said was right on time she walked me through on how to change my logo picture on my front page of my head unit great job

Excellent technical support after the sale. I purchased a really nice radio for my Ford F250. The install shop made an error. Support was great in helping Mr troubleshoot the problem. The service after the sale was excellent.

I have had my phoenix automotive radio… I have had my phoenix automotive radio for a week now. Anytime I have an issue, your customer service has been outstanding. I had a video conference today regarding three issues, Shereena was amazing, clear and precise with her instruction. By far the best customer service I have dealt with. Thank you