Very knowledgeable of product and how… Very knowledgeable of product and how to configure.

Paid over $600 for a radio had a car… Paid over $600 for a radio had a car accident in which vehicle was total lost. Removed radio from vehicle but didn't know to remove 2 little plastic braces. So I got a new vehicle and tried to install it to find I needed said braces and reached out to the company and after jumping through hoops and tricks was told these braces would cost over $100 for 2 pieces of plastic no more than 3 inches long!!!! What ever happened to valued customers!!!!!

I have had my phoenix automotive radio… I have had my phoenix automotive radio for a week now. Anytime I have an issue, your customer service has been outstanding. I had a video conference today regarding three issues, Shereena was amazing, clear and precise with her instruction. By far the best customer service I have dealt with. Thank you

I cancelled my order after two weeks of… I cancelled my order after two weeks of waiting for my unit.. I guess they can’t figure out how to to mail a Damm box. I’ve called several times and always the same excuse no use on talking to the same useless person. I

Avoid this company! I had a 12.5" stereo installed in my 2012 RAM 3500 HD at their Walnut location. While the installation looked good initially, there were several problems: - The microphone didn't work for phone calls. It took them many messages and a software update to fix this, but other issues remained. - The air conditioner controls never worked, total chaos. - The SIM data card only worked with a few apps. - The text on the native Android 12 apps was too small to read (Android Auto worked fine). - The system settings showed my car model as unsupported. - After the installation, the rear door window controls stopped working from the door. The company refused to address these remaining problems. I am suing them for the cost of the stereo, installation, restoring the original stereo by a dealer, and my other expenses.