2012 GT MustangThe technician was awesome everything… The technician was awesome everything she said was right on time she walked me through on how to change my logo picture on my front page of my head unit great job

He should be training others or in management Jario was absolutely amazing! That young man is an asset to your company and should be given a hell of a raise! I was dealing with an issue that others before him were not able to resolve. But he did! He went above and beyond and provided me with the best service and support I think I have ever received. Very nice young man with a bright future if he continues conducting himself the way he did with me. Thank you so much and hope you know how much I appreciate you!!

Originally I wrote a review with 1… Originally I wrote a review with 1 star, I think they saw it and got back with me quick. They do have pretty bright people manning customer support that don’t know anything about the product. One of those bright people did a smart thing and ask someone that do know. I finally received the right cables. Was able to finally hook it up. Whatever is not compatible will make the system reboot It’s an android system so you can download it very thing you need from google play Can’t change the clock or the vehicle image on the main screen. It’s stupid to have a jeep compass on the screen when this is supposed to be for a tacoma

Avoid this company! I had a 12.5" stereo installed in my 2012 RAM 3500 HD at their Walnut location. While the installation looked good initially, there were several problems: - The microphone didn't work for phone calls. It took them many messages and a software update to fix this, but other issues remained. - The air conditioner controls never worked, total chaos. - The SIM data card only worked with a few apps. - The text on the native Android 12 apps was too small to read (Android Auto worked fine). - The system settings showed my car model as unsupported. - After the installation, the rear door window controls stopped working from the door. The company refused to address these remaining problems. I am suing them for the cost of the stereo, installation, restoring the original stereo by a dealer, and my other expenses.

The technician was amazing!!! Meeting on Dec 5th at 400pm PST by wonmyung joo The technician was amazing! I had issues with the equalizer and together we found that I was attempting to set it in the wrong place. Also had an issue with the clock auto setting incorrectly and he directed me to the correct setting to resolve that in android. Very patient and very friendly tech support professional. I enjoyed working with him greatly!