You are apt to be pleased by purchasing at Abt! I shop at the Orland Park store. I highly recommend Abt Electronics based upon my experience with Abt's excellent sales staff, Abt's prices, Abt's delivery system, Abt's delivery personnel, their removal of the old appliance, and their removal of packaging from the new one. If you 'comparison shop' I maintain there is no comparison where Abt will come out in second place. This is the place! P.S. I received nothing now nor will I receive anything in the future for this evaluation.

Quick processing and excellent packaging! I ordered a $1000+ camera lens from this company. This was my first order and I was extremely satisfied. I paid overnight shipping and everything was processed quickly. My biggest worry for any fragile, expensive item is shipping. ABT packaged this lens perfectly that could withstand almost any physical abuse couriers such as UPS/FEDEX love to provide. I certainly look forward to using this company again.

Make installers confirm cord location before drilling hole in your kitchen cabinet 4/25 UPDATE Since my post, Abt reached out to me to discuss my rating. Surprisingly, they're refunding the installation cost 100%. Wowie wow wow!!! I wasn't expecting that! Thank you Jeanie Boom and Abt. I always knew you are the leader in appliances with the best delivery platform. But I didn't know you really took customer service seriously. After our conversation, you rectified and exceeded my expectations. And the good news is that you're implementing best practices for the delivery crew/installers to discuss any drilling efforts before the work is complete. "YaY! *** I've order appliances from Abt several times and really love their delivery and installation service. But my recent microwave installation service gets 1 star because the installers drilled a hole in the center floor of one of my brand new cabinets. What does this mean? It means I can no longer lay items completely flat because the appliance cord is permanently in the way. This means I've lost precious cabinet real estate. On top of this, there already was an empty hole in/on the back of the cabinet wall that the installers could have repurposed and ran the cord through. But did they? NO! When I asked the installers questions about the possibility of nails showing through the cabinet floor, they assured me they wouldn't show, but they never mentioned they were going to drill a hole, especially a hole in the center of the cabinet floor. After they left, I kept trying to lay my items flat and wondered why they wouldn't fit in as before. (My cabinets are a bit higher from the stove and requires a step stool to fully see inside the cabinet floor.) Then I realized what they had done. I immediately called Abt customer service/resolution. The installers told customer service that they "just followed the appliance manual instructions", which said/read to drill a hole. Customer service said the installers should have told me they were going to drill another hole vs using the current one and where the hole would be located. She also said they should have at least considered putting the hole in the corner of the cabinet instead of in the center of it. They should have gotten my approval. But did they? NO! To "resolve" their screw up, customer service offered a $50 refund. I unwillingly accepted it but what a joke! Installation cost me $150. In addition to losing some precious storage space, I paid $150 for "expert installers". I'm still pissed! So, before an Abt appliance installer starts drilling in your cabinets, make them confirm the location for your approval first, or so they can suggest other options.

Abt service exceptional beginning to end. My wife and I just bought a new refrigerator from Abt. Our sales person knew exactly which refrigerators to show based on the measurements we brought in. Had some quick questions to help narrow down the search a bit more. Showed us to the areas where the most likely candidates were on display and let us make our decision. The delivery people showed up when they said they would, knew exactly what they were doing, finished up quickly, and were all around professionals.

Great Delivery and Set up of new refrigerator John and Trinidad were courteous to me and respectful of my home. They were careful to wear boots over their shoes and not damage my home (walls) when moving the old refrigerator and the new one. They put the new refrigerator together including adding left hinge and cleaned up all packaging. They were responsive to my questions! Great experience!! Called before early delivery due to cancellation.