Bait and switch I had white iPhone 5C in excellent condition. They promised one amount and then came down to a lesser amount, saying my phone had a pinkish cast on the screen (meaning LCD problems)...they emailed me photos to show me. Only thing is...the photos they sent were of a yellow iPhone 5C and not my white one. They tried to say it was just bad photography but no way....that was a photo of a yellow phone and mine was definitely white. I agreed to the lesser amount but probably will not used them again, as I do feel like they did a switch on me.

Re: got screeef Only got $80 for a brand new iPhone 5

Good overall Trade in was easy, straight forward and quick. Buying was a great experience, gave me lots of options. The only complaint I have was the glass screen protector I purchased, was put on crooked. I didn't notice it until a couple of days later.

Honored their quote and got it done fast! TechTwice was very good to work with. As soon as I received my quote online for my iPhone 5s (which was significantly better than the other sites were offering), I received correspondence from one of their representatives instructing me on how to ship my phone to them. I shipped it expeditiously, and received an additional $5 for my timeliness. As soon as they received my phone, they put the money into my PayPal account. The entire process took less than a week. If I need to sell another device, I will check with them first.

Great personalized service and top notch phone! I saw an ad for a Galaxy S4 Mini which I was looking for. Contacted the seller (Hannah @ TechTwice) and she immediately sent me several high resolution photos. Great photos. Only problem was, I couldn't visit their store because of conflicts with my own job. So Hannah took the phone off Craigslist and offered several other options to purchase the phone, including shipping it to me, which we ultimately did. The phone has a 14 day return policy so no worries there. The phone arrived exactly as promised, looking practically new. Plus it worked with Verizon immediately. Honestly, the most pleasant phone transaction ever. Great job Hannah! :)