Don't be fooled Don't be fooled, these guys are so terrible they have to have several on line sites that they make seem like you have a choice. tetrameds, vapemood, Dabix...the truth is that all of these virtual storefronts are the same company, they do this because their products are absolute garbage, and they love to bait and switch. Do yourself a favor and order from a more reputable company. #dabix #tetrameds #vapemood

Order got lost in shipping, but excellent customer service fixed the issue. Original: Unfortunately after a few weeks my pen never came and USPS stopped tracking my order 2 weeks ago. Edit: However, not long after my original review, customer service promptly contacted me and were able to ship me a new pen. They were extremely helpful in getting this situation resolved so I highly recommend using them, seeing how helpful they were. I'm assuming this was a one-time shipping glitch, since the other 3 pens I ordered had no issue. I will continue to order from them in the future.

Products are very well made sturdy and… Products are very well made sturdy and of high quality especially for the price (even the USB cord and that's rare). To note I ordered online and mistyped my address, they emailed me and fixed it promptly. Real, good working, fast customer service is a rarity so thank you.

Customer service and prompt attention… Customer service and prompt attention was excellent!! I paid extra for expedited shipping, and when they sent the wrong item, they promptly sent out the correct item the same day! They also expedited the shipping on the replacement as well! They were extremely courteous, prompt in their replies, and I am now a lifelong customer!

I ordered 3 cart vapes I ordered 3 cart vapes, one of them wasn’t working, they didn’t even ask me to return the damage one, n just sent me another one instead!! GREAT PRODUCT, GREAT CUSTOMER SERVICE