received the unit quickly received the unit quickly, and went to charge it like the instructions stated, but found it real hard to insert the cable into the charging hole. Did finally get it in there and charging now.

Highly recommend Tetra meds My second purchase was defective, I had a new one in my mailbox on on the 5th day after sending an email to customer service. Coming from someone who does not like to use online purchasing, I would highly recommend this company. Fast, Dependable service.

It's perfect.Hits like a champ It's perfect.Hits like a champ, came almost fully charged. Immediately tested my dab cartridge and it worked awesome. Very satisfied. Took 5 days exact to arrive. Comes with instructions and so easy to use. I recommend buying it.

Customer service and prompt attention… Customer service and prompt attention was excellent!! I paid extra for expedited shipping, and when they sent the wrong item, they promptly sent out the correct item the same day! They also expedited the shipping on the replacement as well! They were extremely courteous, prompt in their replies, and I am now a lifelong customer!

I'm giving this a hard review due to… I'm giving this a hard review due to the toggle button getting stuck sometimes. It's a good product but fixing this issue would make it great even with the year warranty already included.