Reolink you stink! This company Reolink should be put on notice. My review is at Reolink Australia. I have returned 3 cameras within 12 months of installation only to be told that they arent covered by the warranty and I will have to replace. The cameras were installed as per instructions and have failed however Reolink has provided zero support to address the failure, other than I should pay to replace. Reolink you Stink! Thank you for your swift reply. My purchases are in warranty and instalIation was as per instructions, yet a satisfactory solution from Reolink was for myself to purchase and replace. Reolink have wasted my time and money dealing with this. You have my details and email, should Reolink like to resolve. 1 out of 5.

Reolink Go PT Plus received as gift in… Reolink Go PT Plus received as gift in Nov 2023 bought from smazon. it has stopped recording videos SD slot faulty so pointless as a security camera as you can no longer store videos / playback. Ive been trying to get replacement as it cost over £160 but they REFUSE without Amazon ID number, whichni cant provide and my friend no longer around. I've got delivery confirmation showing my name but still won't accept. VERY ANGRY as waste of money....never get to speak to anyone just email chats with hour gaps between replies. NOT RECOMMENDED

I was able to talk to a real person I was able to talk to a real person, the very knowable with the product. he knew how to talk to me to get the right information to fix the problem. it very comfortable knowing that I was in good hands. the system is now working as designed. Thank for a good service and keep up the good work!!!!!

Exemplary Support I have found Reolink support to be easy to contact and swift very helpful. I had a problem with my camera after 2 months and Reolink responded to my request for help within a few hours and followed up as I was trouble shooting. I submitted a warranty request and they quickly concluded the fault was with the camera and sent me a replacement within a few days. Exemplary service. I have no hesitation in recommending their cameras and after sales service.

The detection rate is dull The detection rate sucks. Camera picks up after subject walks or moves away from camera does not collectively record when subjects in camera detection rate is about 5 feet. Must be within frame longer than 6 seconds..to catch a subject. Camera will record when the trees reflection off the windows. But not when someone walks right up to the door. Rings the door bell. And there is Noone stand at the door because the camera didn't click on. The viewing and night vision reaches dwell up to 80 feet.