Couldn't be happier Couldn't be happier! Great price on the item and a hassle free delivery. Took about 3 weeks or so but given the circumstances and it being shipped from across the country was well worth it! Had some correspondence with company by email after placing the order and got same day responses. Would highly recommend.

It is everything you need for your home It is everything you need for your home planning to buy a FactoryPure air purifier is ideal. Their items are from popular brands, as drivers directly from manufacturers, affordable prices. We also have expert sales staff to answer your questions about your product line, excellent customer service. I bought a split air conditioner for my room, I am delighted. I look forward to my next purchase with them. Very happy with this company. Excellent experience.

They are the worst when it comes to… They are the worst when it comes to getting answers to questions. Then when they do respond, it's not to the question I asked! This happened more than just once by the way.....Why would I ever do business with these people?????

Purchased FamilyPress Inspire Series 36… Purchased FamilyPress Inspire Series 36 machine with stand and the extended warranty. The manufacture stated we need to ship it back to them for service (since the steam does not come out of all the holes) and when I called FactoryPure about it being covered under the extended warranty - they said the same thing. So how am I supposed to: 1 - find a box to fit this huge machine 2- get it out of the house and to UPS/FedEx Then they say, they will cover the cost of shipping if it is determined that it is covered under warranty. Well we all know how that will go - a big fat no!!! SCAMMERS!!!

Excellent Customer Service I’m a repeat customer for FactoryPure and the price is always right, and the product always ships fast. I did have an issue with my most recent order that wasn’t even FactoryPure’s fault but a manufacturer mistake, and they still made it right. The excellent customer service is another reason I’ll keep buying from FactoryPure.