They are the worst when it comes to… They are the worst when it comes to getting answers to questions. Then when they do respond, it's not to the question I asked! This happened more than just once by the way.....Why would I ever do business with these people?????

Products Not In Stock, Delayed Shipping Ordered 2 Onan Generators on 8/18/23 online. The web page showed 2 were available and in stock. After we purchased, we were informed that it would be two weeks before we received them. We waited patiently and today, 9/18/23, we called to check status and were told it would be at least October 5th before they would ship. We paid nearly $8,000 on 8/18/23. We respectfully asked to cancel this order because of the delay and were told they were unable to cancel it. Don't believe them if they say the item is in stock and ready to ship. It appears they put that on all of their inventory items....

Excellent Customer Service I’m a repeat customer for FactoryPure and the price is always right, and the product always ships fast. I did have an issue with my most recent order that wasn’t even FactoryPure’s fault but a manufacturer mistake, and they still made it right. The excellent customer service is another reason I’ll keep buying from FactoryPure.

It is everything you need for your home It is everything you need for your home planning to buy a FactoryPure air purifier is ideal. Their items are from popular brands, as drivers directly from manufacturers, affordable prices. We also have expert sales staff to answer your questions about your product line, excellent customer service. I bought a split air conditioner for my room, I am delighted. I look forward to my next purchase with them. Very happy with this company. Excellent experience.

Easy website Easy website, fast service, great product explanation and prompt shipping. I definitely will buy from FactoryPure again. One more thing, when you contact them, they answer right back. That is my experience, and I am a happy customer.