Ron Levy
GBReceived parts on time with proper… Received parts on time with proper communication from Air Sanctuary. Wrong length of pipes were sent but they took care of replacement with no issues.
Jonathon Peyatt
GBI believe the company may no longer be in business I ordered a part for my ac system a week ago. still no tracking information, don't answer emails, and I tried to call the phone number but it's out of service.
Evan Wallace
GBOverall bad customer service… Overall bad customer service experience. My package came late did not come at the estimated shipping time. Also, I did not receive any feedback when I asked where my packages I still have not received my package. Where is it?
Susan Iqbal
GBWe were considering purchasing an air… We were considering purchasing an air filter but all our research lead us to a made in China product. Then one morning on Bard’s FM Scott was talking about Air Sanctuary and what a wonderful American company whose products are made in the USA, we were sold. The whole purchase experience was hassle free and even with a back log of orders we received our air filter within 2 weeks. We will be purchasing another Air Filter in the near future from Air Sanctuary. Susan I St. Louis, Mo
Wyoming Joe
GBCommunication could be better. Website was easy to navigate, and prices seemed fair. Free shipping is a positive. But I would have expected better communication and expediency after placing an order for many thousands of dollars. Other than a confirmation email immediately after placing the order, no communication even after nearly a week.