John
GBGreat customer service I had some questions about the electrical requirements to supply my outside unit on my Mr. cool. I started by leaving a message. The customer service person contacted me as soon as she could, and then did great on doing what was necessary to confirm the information I needed. Thanks!
Tin Ng
GBWebsite said 2-5 business day waiting… Website said 2-5 business day waiting for the item to ship. But I am still waiting for shipping details while materials from another company has already arrived. Called air Santuary and was told will be called back but never did. I cannot wait weeks or months for back ordered like other things. The item is needed within the time period or someone needs to tell me to cancel and I get the item someplace else and not wondering when the purchase material gets here.
Toni
GBAir Sanctuary changed all my doubt… Air Sanctuary changed all my doubt about purchasing a Mr. Cool system. After reading several bad blogs. They were respectful, very helpful regarding the type of system I would need purchase. I am very satisfied and can't wait to have the Mr. Cool system installed.
Matthew Pincoski
GBGreat customer service Great customer service. Air Sanctuary reached out for an out of stock item in my order and offered an open box replacement at a lower price. I’m getting my order on time and saving money in the process. Thanks!
Susan Iqbal
GBWe were considering purchasing an air… We were considering purchasing an air filter but all our research lead us to a made in China product. Then one morning on Bard’s FM Scott was talking about Air Sanctuary and what a wonderful American company whose products are made in the USA, we were sold. The whole purchase experience was hassle free and even with a back log of orders we received our air filter within 2 weeks. We will be purchasing another Air Filter in the near future from Air Sanctuary. Susan I St. Louis, Mo