Paul
GBIn reference to the review I left In reference to the review I left, I have to take it back. There were a comedy of errors, miscommunications, phone system issues, etc. Air Sanctuary in fact did respond to and handled my issues. Again, after some confusion and manufacturer logistics problems, the Mr Cool system is working fine for hopefully many years to come!
Evan Wallace
GBOverall bad customer service… Overall bad customer service experience. My package came late did not come at the estimated shipping time. Also, I did not receive any feedback when I asked where my packages I still have not received my package. Where is it?
John
GBGreat customer service I had some questions about the electrical requirements to supply my outside unit on my Mr. cool. I started by leaving a message. The customer service person contacted me as soon as she could, and then did great on doing what was necessary to confirm the information I needed. Thanks!
Kristina Riley
GBMr Cool Ordered an entire heating and cooling system, was the best value I found on the market with the cheapest shipping. Very prompt and professional correspondence. Everything arrived in great shape (boxes weren't damaged). We have not installed yet so I have nothing else to report but I am excited to utilize this system! Five stars so far, highly recommend.
Alexandra Fowler
AUservice are excellent They assisted me in customizing my setup to meet my requirements. Everything went according to plan, the company and service are excellent, and we are pleased with the goods. Units were ordered and delivered on time.