Paul
GBIn reference to the review I left In reference to the review I left, I have to take it back. There were a comedy of errors, miscommunications, phone system issues, etc. Air Sanctuary in fact did respond to and handled my issues. Again, after some confusion and manufacturer logistics problems, the Mr Cool system is working fine for hopefully many years to come!
Alexandra Fowler
AUservice are excellent They assisted me in customizing my setup to meet my requirements. Everything went according to plan, the company and service are excellent, and we are pleased with the goods. Units were ordered and delivered on time.
Alecia Boyles
GBI had never heard of this company and… I had never heard of this company and it was so much cheaper than others that I was skeptical for sure. I couldn’t have been happier. Had a few issues with shipping and delivery (no fault of air sanctuary) and they were so responsive and helpful! Truly the best customer service I’ve ever had!
Victim of Fraud
GBDidn't ship my order Didn't ship my order. Phone number is disconnected. No response to e-mail. No response on their live chat thing. Now we get to send this one to the fraud department.
Lorne Hill
GBOrder the furnace from the website… Order the furnace from the website which said it was available. Four days later, get an email telling me the order was canceled due to lack of stock. You have no business doing Internet sales. If you do not have real time, inventory, connected to your website. I now have to find another supplier and redo this all over again. This delays my client and puts me more at risk of not being able to find equipment as the weather has gotten cold. As other people have complained customer service is near impossible to contact.