Jay Holthusen
GB18K dual mini Tech was helpful. Price was in the ballpark with others. Someone actually answered the phone when I called without waiting on hold for 30 minutes. Only 4 stars because veterans discount was only 2% when most companies offer 5% or better. I will call with any questions during installation.
Jonathon Peyatt
GBI believe the company may no longer be in business I ordered a part for my ac system a week ago. still no tracking information, don't answer emails, and I tried to call the phone number but it's out of service.
Tin Ng
GBWebsite said 2-5 business day waiting… Website said 2-5 business day waiting for the item to ship. But I am still waiting for shipping details while materials from another company has already arrived. Called air Santuary and was told will be called back but never did. I cannot wait weeks or months for back ordered like other things. The item is needed within the time period or someone needs to tell me to cancel and I get the item someplace else and not wondering when the purchase material gets here.
Mark Osborn
GBLittle confusion, but all was well Received package in good shape. Did not receive item was shipped email. Since the item was shipped from manufacture and not vendor, there was some confusion whether I had received it. the service who is picking up my mail did not recognize the name I gave them, so they did not know the package delivered. after an email to the vendor, The package was identified in my mail. Thank you for your assistance.
Toni
GBAir Sanctuary changed all my doubt… Air Sanctuary changed all my doubt about purchasing a Mr. Cool system. After reading several bad blogs. They were respectful, very helpful regarding the type of system I would need purchase. I am very satisfied and can't wait to have the Mr. Cool system installed.