Jay Holthusen
GB18K dual mini Tech was helpful. Price was in the ballpark with others. Someone actually answered the phone when I called without waiting on hold for 30 minutes. Only 4 stars because veterans discount was only 2% when most companies offer 5% or better. I will call with any questions during installation.
Tin Ng
GBWebsite said 2-5 business day waiting… Website said 2-5 business day waiting for the item to ship. But I am still waiting for shipping details while materials from another company has already arrived. Called air Santuary and was told will be called back but never did. I cannot wait weeks or months for back ordered like other things. The item is needed within the time period or someone needs to tell me to cancel and I get the item someplace else and not wondering when the purchase material gets here.
Alecia Boyles
GBI had never heard of this company and… I had never heard of this company and it was so much cheaper than others that I was skeptical for sure. I couldn’t have been happier. Had a few issues with shipping and delivery (no fault of air sanctuary) and they were so responsive and helpful! Truly the best customer service I’ve ever had!
Lorne Hill
GBOrder the furnace from the website… Order the furnace from the website which said it was available. Four days later, get an email telling me the order was canceled due to lack of stock. You have no business doing Internet sales. If you do not have real time, inventory, connected to your website. I now have to find another supplier and redo this all over again. This delays my client and puts me more at risk of not being able to find equipment as the weather has gotten cold. As other people have complained customer service is near impossible to contact.
Kristina Riley
GBMr Cool Ordered an entire heating and cooling system, was the best value I found on the market with the cheapest shipping. Very prompt and professional correspondence. Everything arrived in great shape (boxes weren't damaged). We have not installed yet so I have nothing else to report but I am excited to utilize this system! Five stars so far, highly recommend.