Dwight Dabbs
GBConnectWise Control has saved us time… ConnectWise Control has saved us time and money by allowing our staff to quickly take care of problems onsite and remotely. This has allowed us to transition our workforce into a remote workplace without any problems. It is great software and a must have for all IT departments.
Sean Keown
GBGreat Product with much to be Desired I love control but there are a large number of features that are needed and have been requested by many partners over the years but I have the feeling that no one is working on those requests. Some of them for over 5 years. I think that ConnectWise has their dev's tied up in new integrations with their other RMM products instead of implementing requested features or fixing bugs.
Ken
GBWorking great for our Remote work teams… Working great for our Remote work teams since the pandemic. Dual Screens, printing, chat very helpful. Training Videos help at home workers. Admin tools are very helpful for working on multiple computers while multitasking.
Samuel Flint
GBExcellent remote support toolset. So far, everything about this application has been rock solid reliable and fast. The only issues have been on the client side, with people's internet and computer systems. The only feature I would like to see is a method to update the Support client on a system after installed. Not access, but support.
Sevy Strange
GBConnectWise Command Doesn't Work ConnectWise Command is an awful product. We switched from N-Able and have had nothing but issues with many aspects of the portal simply not working. The Partner Care team do not 'care' about this and our account manager is non-existent.