ConnectWise

4110 George Rd., Suite 200, 33634, Tampa, United States
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About ConnectWise

ConnectWise is a community-driven software company dedicated to the success of Technology Solutions Providers. Our suite helps you Manage your business, Sell more efficiently, Automate service delivery, and remotely Control technology so you can consistently deliver amazing customer experiences. Established in 1982, ConnectWise began as a full-service IT solution provider to small and mid-sized businesses. After discovering a need to better streamline and automate processes in our own business, we built the ConnectWise business management solution to manage all of the core functions of any technology business in one integrated solution. Today more than 10,000 technology organizations, including IT solution providers, MSPs, system integrators, software developers, and VARs, rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability in their businesses.

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Michael Berna
GB

Good remote software reasonable price. Good remote software reasonable price. Works well on phone and mobile. Reasonably priced and good performance unlike many competitors. Has a nice feature to tell you when a machine goes offline which is nice for servers and other infrastructure. Easy to use and send out invitations for support. Unattended client works well.

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Sevy Strange
GB

ConnectWise Command Doesn't Work ConnectWise Command is an awful product. We switched from N-Able and have had nothing but issues with many aspects of the portal simply not working. The Partner Care team do not 'care' about this and our account manager is non-existent.

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Declan
IE

Unconnect Wise - Avoid This is probably the worst suite of tools ive ever seen. It seems to be a simple case of merging with lots of companies but not actually having the technology team to integrate it. They have all the sales blurb with none of the execution. For example: Single Sign on doesn't work, The UI/UX team has never done UI/UX before, Buttons and menus are hidden in the most ridiculous places, Unintuitive Slow, Buggy, I could actually go on for days.

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Karena Sylvester
GB

Connectwise was a game changer for us We use connectwise to work remotely, log onto our client's computers or provide temporary support. We can print, use dual screens, connect remotely to our computer and a client's at the same time. I have even connected remotely to my staff's computers in my office so we can both see what is going and either of us can control the computer. It is a great tool to have! We use Connectwise on a daily basis.

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Zack
GB

One of our IT team's favorite tools One of our IT team's favorite tools! ConnectWise Control is fast, reliable, and easy to use. Being web based make it easy to access, rather than always having to have a thick client installed. Being able to run commands on devices in the background without having to remote to the PC is also a great timesaver. Extensions enhance the features and capabilities of the product. ConnectWise Control improves our customer service and makes our IT team happy.

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