Scambaiter
GBInvasive software that can not be un… Invasive software that can not be un installed. Instead, you need to stop the service from running. Often used by scammers to gain and retain control over victim computers without their knowledge.
Lucifer
GBThe Best Remote Support Service Out There Of all the remote-desktop-type services I've used, Screenconnect is leaps ahead of all the rest. It's fast, reliable, has a very friendly user interface, and just works great! Connections are highly resistant to packet loss, so if you're stuck working on someone's machine with less than ideal network conditions, it still works great. Other services, in those conditions, would disconnect you frequently. ScreenConnect pulls through. The brandable customer portal is wonderful, and I just can't say enough about it. We have access to other remote support applications at no cost through other services we use, but we still choose to continue with Screenconnect. That's how much we like it.
Dennis Teper
GBFantastic Product, wish it was more accessible to home users I love ScreenConnect/ConnectWise Control. I have implemented it at 2 employers and have been using it for about 6 years both professionally and personally. I have used both the On-Prem installation as well as the cloud options. It works very well and would be a perfect 5/5 if they offered a tier for "Home/Pro" Users that was more accessible monetarily. I use the free version at home, but dislike the limitation of only 3 active agents at a time. I would love to see a 1 admin, unlimited agents, home use pricing tier.
Dwight Dabbs
GBConnectWise Control has saved us time… ConnectWise Control has saved us time and money by allowing our staff to quickly take care of problems onsite and remotely. This has allowed us to transition our workforce into a remote workplace without any problems. It is great software and a must have for all IT departments.
JC in IT
GBI Don't Plan on Switching Remote Access Software Anytime Soon Saying that I've enjoyed working with an RMM product is maybe a bit weird...who "enjoys" working with tech solutions? But really...the web interface is intuitive, the endpoint agent is easily deployable (PDQ, NinjaOne, etc), and the on-demand and enduser allowed sessions are smooth. In my 20+ years in (some manner of) IT support, ConnectWise Control has been my better experience.