ConnectWise

4110 George Rd., Suite 200, 33634, Tampa, United States
http://connectwise.com
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About ConnectWise

ConnectWise is a community-driven software company dedicated to the success of Technology Solutions Providers. Our suite helps you Manage your business, Sell more efficiently, Automate service delivery, and remotely Control technology so you can consistently deliver amazing customer experiences. Established in 1982, ConnectWise began as a full-service IT solution provider to small and mid-sized businesses. After discovering a need to better streamline and automate processes in our own business, we built the ConnectWise business management solution to manage all of the core functions of any technology business in one integrated solution. Today more than 10,000 technology organizations, including IT solution providers, MSPs, system integrators, software developers, and VARs, rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability in their businesses.

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ThankfullyIT
GB

Connectwise is a great lightweight… Connectwise is a great lightweight program for administrators to oversee and help users with pc problems. I have thoroughly enjoyed the program. It is lightweight, installs rather quickly from our share drive. I love being able to be anywhere to help logon and fix quick issues from my users pc's. There are different tiers of this software that Connectwise allows you to demo periodically. I enjoy using the perks of the added tiers when they become available but run 150 + pc's with just the basic software option.

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Zack
GB

One of our IT team's favorite tools One of our IT team's favorite tools! ConnectWise Control is fast, reliable, and easy to use. Being web based make it easy to access, rather than always having to have a thick client installed. Being able to run commands on devices in the background without having to remote to the PC is also a great timesaver. Extensions enhance the features and capabilities of the product. ConnectWise Control improves our customer service and makes our IT team happy.

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Tim
GB

Used by scammers!!! As an IT person I have had to remove their remote software manually many times for customers They call me after they were scammed online. The software runs a a service and if you stop the program in task manager it restarts. The software is a perfect tool for scammers as it has no uninstall and no prompt alerting the user and it is hard to clean out of the PC. Even VNC alerts the user when it is in use. AVG and Avast are now are detecting it as a threat and other AV's will follow.

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Michael
GB

Solid program that I use daily Solid program that I use daily. Works well from my work PC as well as remotely from my home PC in urgent situations. It saves me from having to run across an 85 acre campus for simple password issues, as well as remote software installations.

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Sean Keown
GB

Great Product with much to be Desired I love control but there are a large number of features that are needed and have been requested by many partners over the years but I have the feeling that no one is working on those requests. Some of them for over 5 years. I think that ConnectWise has their dev's tied up in new integrations with their other RMM products instead of implementing requested features or fixing bugs.

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