Zero technical support -- unacceptable I bought a Meeting Own 3 about two weeks ago, but can never get the desktop (Windows) installed without crashing my system. Like what other people commented, my attempts to reach out to Owl Labs via email and phone got zero response. I have never experienced anything like this before and have lost confidence in the product and company. I was planning to return the product to get a refund, if only someone from Owl Labs could reply to my inquiries. I'm now forced to dispute the change via my credit card company. 9/2/2022 update: I finally got a response from technical support after more than a week and was promised a refund. So I withdrew my billing dispute with the credit card company. BUT the refund never came after more than two weeks, despite being told that the refund has been processed. So, I had to reinstate my dispute. This has been such a disappointing experience, a failure of the company on all fronts.

Our Meeting Owls Our Meeting Owls, named Fred and Barney, have saved so much on driving and other travel expenses. We can collaborate and work iff we are all together despite our physical distance. This has helped al ofl our departments be more productive and cohesive as a whole. It has been a worthwhile investment!

Not an enterprise solution Not an enterprise solution. I have opened two tickets in the last 2 weeks. No response from Owl Labs other than the auto reply "we are experiencing higher than usual response times...." I went through the demo, which was great. But once you receive the device and begin trying to decipher how to integrate it into your Office 365 environment, you realize it was inadequate to put it nicely. Beyond that the support has been non-existent. This is a $5000 system and I unfortunately will have to box it back up and return it. Two thumbs down

Wish we bought this sooner We've always had a few people working remotely. At every company meeting, or large gathering it always felt to them that they weren't fully part of that experience. Our Owl immediately changed that. The audio quality improved 10x from our external mic, and having the ability to see everyone made a huge impact to everyone involved. The same can be said for our regular zoom meetings with partners and customers. They really enjoy being able to see everyone. Highly recommend adding this to your stack. Super easy to set up and get started.

Our OWL Pro has been an incredible tool… Our OWL Pro has been an incredible tool during these trying times. OWL has an excellent product that has allowed us to stay connected with each other seamlessly and effortlessly. The video and sound quality are exceptional and the performance is second to none! Looking to expand my nest over here in the near future. Keep up the great work gang.