Lee McLaughlin
GBTerrible Customer Service. First and foremost the worst customer service I've experienced. That is to say they seem non existent. Cannot reach anyone by phone for the past two days, No one responds to their online widget nor do they answer any of the three emails that I have sent. The Meeting Owl Pro has extremely poor video quality and I can't comment on the sound since we cannot use this system for our meetings. Very nice concept and great if it works or any issues could be solved but all of this means nothing if you don't get support.
Mike
GBGreat Idea, Poor Execution We bought two Owls for our conferences between offices. They were great to start, but we quickly found that the audio quality was almost unusable. Lots of pieces of conversations were dropped and we surmised it was due to some overzealous attempt at blocking out background noise. Great idea and the hardware seems good, but the software is not there yet.
AMF
GBThese new Owl 3's stink!! These new Owl 3's stink!!! They will not pair properly. Support at Owl Labs is non-existent. They have NO SUPPORT for their products!!! I have called and emailed and get no responses. Do not buy OWL LABS if you will need any assistance.
Andy
GBJust plain awesome all around. Our office went through dozens of microphone and camera options and all were pretty awful. We even tried studio rated microphones and expensive cameras and none of them were what you would call good especially for a tech company. We unpacked the owl and called a bunch of our remote employees and every one of their first responses was "WOW! This is way better than anything else you have tried we should get more of these". Would recommend everyone get one.
Tony
GBOur OWL Pro has been an incredible tool… Our OWL Pro has been an incredible tool during these trying times. OWL has an excellent product that has allowed us to stay connected with each other seamlessly and effortlessly. The video and sound quality are exceptional and the performance is second to none! Looking to expand my nest over here in the near future. Keep up the great work gang.