Zero Customer Service Support My Owl stopped working and I've reached out to customer support via email and phone with no response. Does anyone work there anymore? No one picks up the phone. I've done all the troubleshooting tips, and nothing works. I now have a 3-year-old $1,000 device that doesn't work.

We started using the Owl when we… We started using the Owl when we offered our clients the option to attend sales training classes live or virtually. The set up was easy and the experience makes the virtual participants almost feel like they are in the room. The speaker is good quality and picks up the person speaking which triggers the Owl camera to track to them. Great product for a reasonable price.

We love our owl! We love our owl! for years we i have struggled with making meetings productive with external participants. Those joining remotely could never really participate properly as they couldnt hear or see what was going on properly. The owl solves this for us. Now our remote participants feel as if they are in the room! Fabulous product.

Wireless camera pairing feature is a gamechanger. We purchased our first Owl Professional on March 2020. It died after the first month; Owl Lab's replaced it promptly. It is now October and we purchased four more units. A single unit works well for small to medium rooms. With physical distancing, the rooms cannot house as many people as they used to. For meetings involving 10 or more people with 6' physical distancing made the microphones a little weak. Then, Owl released firmware that allows unwired (WiFi direct) pairing of two cameras. This is a game changer for this system. One unit covers small to medium rooms; two units paired can now cover medium-large meeting rooms.

Great Idea, Poor Execution We bought two Owls for our conferences between offices. They were great to start, but we quickly found that the audio quality was almost unusable. Lots of pieces of conversations were dropped and we surmised it was due to some overzealous attempt at blocking out background noise. Great idea and the hardware seems good, but the software is not there yet.