AMF
GBThese new Owl 3's stink!! These new Owl 3's stink!!! They will not pair properly. Support at Owl Labs is non-existent. They have NO SUPPORT for their products!!! I have called and emailed and get no responses. Do not buy OWL LABS if you will need any assistance.
Jennifer
GBOWL completely stopped working OWL completely stopped working, No eyes lighting up no sound coming out - dead in the water and less than a year old and never actually been used. No customer service available. I would say - don't invest in this product. It's 2 thumbs down on technical support/troubleshooting.
Mike
GBGreat Idea, Poor Execution We bought two Owls for our conferences between offices. They were great to start, but we quickly found that the audio quality was almost unusable. Lots of pieces of conversations were dropped and we surmised it was due to some overzealous attempt at blocking out background noise. Great idea and the hardware seems good, but the software is not there yet.
JTB
GBNot an enterprise solution Not an enterprise solution. I have opened two tickets in the last 2 weeks. No response from Owl Labs other than the auto reply "we are experiencing higher than usual response times...." I went through the demo, which was great. But once you receive the device and begin trying to decipher how to integrate it into your Office 365 environment, you realize it was inadequate to put it nicely. Beyond that the support has been non-existent. This is a $5000 system and I unfortunately will have to box it back up and return it. Two thumbs down
Patrick
GBWe started using the Owl when we… We started using the Owl when we offered our clients the option to attend sales training classes live or virtually. The set up was easy and the experience makes the virtual participants almost feel like they are in the room. The speaker is good quality and picks up the person speaking which triggers the Owl camera to track to them. Great product for a reasonable price.