Just plain awesome all around. Our office went through dozens of microphone and camera options and all were pretty awful. We even tried studio rated microphones and expensive cameras and none of them were what you would call good especially for a tech company. We unpacked the owl and called a bunch of our remote employees and every one of their first responses was "WOW! This is way better than anything else you have tried we should get more of these". Would recommend everyone get one.

A simple solution to a complex problem I've only tried the first generation of hardware. This is a neat solution that is "all in one" if you already have your own computers and screens and are only looking to add a great webcam, a mic and possibly speakers. The 360 view is the killer feature. Just plant it on the middle of the table and that's it. No need to rotate laptops, play with flakly remote-controlled camera controls. It just works. The intelligent cropping works flawlessly. The microphone and speaker in the first generation isn't great. I've heard they've improved that in the second generation.

OWL completely stopped working OWL completely stopped working, No eyes lighting up no sound coming out - dead in the water and less than a year old and never actually been used. No customer service available. I would say - don't invest in this product. It's 2 thumbs down on technical support/troubleshooting.

Zero technical support -- unacceptable I bought a Meeting Own 3 about two weeks ago, but can never get the desktop (Windows) installed without crashing my system. Like what other people commented, my attempts to reach out to Owl Labs via email and phone got zero response. I have never experienced anything like this before and have lost confidence in the product and company. I was planning to return the product to get a refund, if only someone from Owl Labs could reply to my inquiries. I'm now forced to dispute the change via my credit card company. 9/2/2022 update: I finally got a response from technical support after more than a week and was promised a refund. So I withdrew my billing dispute with the credit card company. BUT the refund never came after more than two weeks, despite being told that the refund has been processed. So, I had to reinstate my dispute. This has been such a disappointing experience, a failure of the company on all fronts.

We love our owl! We love our owl! for years we i have struggled with making meetings productive with external participants. Those joining remotely could never really participate properly as they couldnt hear or see what was going on properly. The owl solves this for us. Now our remote participants feel as if they are in the room! Fabulous product.