Not an enterprise solution Not an enterprise solution. I have opened two tickets in the last 2 weeks. No response from Owl Labs other than the auto reply "we are experiencing higher than usual response times...." I went through the demo, which was great. But once you receive the device and begin trying to decipher how to integrate it into your Office 365 environment, you realize it was inadequate to put it nicely. Beyond that the support has been non-existent. This is a $5000 system and I unfortunately will have to box it back up and return it. Two thumbs down

Great Idea, Poor Execution We bought two Owls for our conferences between offices. They were great to start, but we quickly found that the audio quality was almost unusable. Lots of pieces of conversations were dropped and we surmised it was due to some overzealous attempt at blocking out background noise. Great idea and the hardware seems good, but the software is not there yet.

Terrible Customer Service. First and foremost the worst customer service I've experienced. That is to say they seem non existent. Cannot reach anyone by phone for the past two days, No one responds to their online widget nor do they answer any of the three emails that I have sent. The Meeting Owl Pro has extremely poor video quality and I can't comment on the sound since we cannot use this system for our meetings. Very nice concept and great if it works or any issues could be solved but all of this means nothing if you don't get support.

Our OWL Pro has been an incredible tool… Our OWL Pro has been an incredible tool during these trying times. OWL has an excellent product that has allowed us to stay connected with each other seamlessly and effortlessly. The video and sound quality are exceptional and the performance is second to none! Looking to expand my nest over here in the near future. Keep up the great work gang.

Zero technical support -- unacceptable I bought a Meeting Own 3 about two weeks ago, but can never get the desktop (Windows) installed without crashing my system. Like what other people commented, my attempts to reach out to Owl Labs via email and phone got zero response. I have never experienced anything like this before and have lost confidence in the product and company. I was planning to return the product to get a refund, if only someone from Owl Labs could reply to my inquiries. I'm now forced to dispute the change via my credit card company. 9/2/2022 update: I finally got a response from technical support after more than a week and was promised a refund. So I withdrew my billing dispute with the credit card company. BUT the refund never came after more than two weeks, despite being told that the refund has been processed. So, I had to reinstate my dispute. This has been such a disappointing experience, a failure of the company on all fronts.