Zero Customer Service Support My Owl stopped working and I've reached out to customer support via email and phone with no response. Does anyone work there anymore? No one picks up the phone. I've done all the troubleshooting tips, and nothing works. I now have a 3-year-old $1,000 device that doesn't work.

Not an enterprise solution Not an enterprise solution. I have opened two tickets in the last 2 weeks. No response from Owl Labs other than the auto reply "we are experiencing higher than usual response times...." I went through the demo, which was great. But once you receive the device and begin trying to decipher how to integrate it into your Office 365 environment, you realize it was inadequate to put it nicely. Beyond that the support has been non-existent. This is a $5000 system and I unfortunately will have to box it back up and return it. Two thumbs down

These new Owl 3's stink!! These new Owl 3's stink!!! They will not pair properly. Support at Owl Labs is non-existent. They have NO SUPPORT for their products!!! I have called and emailed and get no responses. Do not buy OWL LABS if you will need any assistance.

Great Idea, Poor Execution We bought two Owls for our conferences between offices. They were great to start, but we quickly found that the audio quality was almost unusable. Lots of pieces of conversations were dropped and we surmised it was due to some overzealous attempt at blocking out background noise. Great idea and the hardware seems good, but the software is not there yet.

OWL completely stopped working OWL completely stopped working, No eyes lighting up no sound coming out - dead in the water and less than a year old and never actually been used. No customer service available. I would say - don't invest in this product. It's 2 thumbs down on technical support/troubleshooting.