AMF
GBThese new Owl 3's stink!! These new Owl 3's stink!!! They will not pair properly. Support at Owl Labs is non-existent. They have NO SUPPORT for their products!!! I have called and emailed and get no responses. Do not buy OWL LABS if you will need any assistance.
Lee McLaughlin
GBTerrible Customer Service. First and foremost the worst customer service I've experienced. That is to say they seem non existent. Cannot reach anyone by phone for the past two days, No one responds to their online widget nor do they answer any of the three emails that I have sent. The Meeting Owl Pro has extremely poor video quality and I can't comment on the sound since we cannot use this system for our meetings. Very nice concept and great if it works or any issues could be solved but all of this means nothing if you don't get support.
Damian
CAWish we bought this sooner We've always had a few people working remotely. At every company meeting, or large gathering it always felt to them that they weren't fully part of that experience. Our Owl immediately changed that. The audio quality improved 10x from our external mic, and having the ability to see everyone made a huge impact to everyone involved. The same can be said for our regular zoom meetings with partners and customers. They really enjoy being able to see everyone. Highly recommend adding this to your stack. Super easy to set up and get started.
GL from Washington State
GBBeautiful Design, Horrible Product. We used an OWL 3 and HQ at an offsite meeting and loved it, so we purchased our own. But the technical requirements for set-up reminded me of setting up a network in 1999! Absolutely horrible! Thank goodness we bought a test one first because we wanted to role out 100 company-wide! Owl needs to make the process easier, and not require Admin level knowledge! Plus - if you don't have Microsoft of Google Admin's - you're completely out of luck!
Marie
GBOur Meeting Owls Our Meeting Owls, named Fred and Barney, have saved so much on driving and other travel expenses. We can collaborate and work iff we are all together despite our physical distance. This has helped al ofl our departments be more productive and cohesive as a whole. It has been a worthwhile investment!