Zero Customer Service Support My Owl stopped working and I've reached out to customer support via email and phone with no response. Does anyone work there anymore? No one picks up the phone. I've done all the troubleshooting tips, and nothing works. I now have a 3-year-old $1,000 device that doesn't work.

Part of the team Honestly I really love our Owl. We've been mostly working from home, so I usually end up in the office alone unless we're doing a conference call. There's something oddly comforting about the cute little 'hoot' the Owl makes when connecting. It's like having a useful pet/coworker there, even when I'm alone in the office. On a more serious note, I love being able to wander over to the whiteboard without worrying about staying in frame or whether or not I'm speaking loudly enough. It's sleek design fits in nicely with our the design of our conference room and ends up being a conversation starter for guests.

A simple solution to a complex problem I've only tried the first generation of hardware. This is a neat solution that is "all in one" if you already have your own computers and screens and are only looking to add a great webcam, a mic and possibly speakers. The 360 view is the killer feature. Just plant it on the middle of the table and that's it. No need to rotate laptops, play with flakly remote-controlled camera controls. It just works. The intelligent cropping works flawlessly. The microphone and speaker in the first generation isn't great. I've heard they've improved that in the second generation.

These new Owl 3's stink!! These new Owl 3's stink!!! They will not pair properly. Support at Owl Labs is non-existent. They have NO SUPPORT for their products!!! I have called and emailed and get no responses. Do not buy OWL LABS if you will need any assistance.

Our company needed a simple solution… Our company needed a simple solution for video conferencing during company meetings, especially for our weekly all-hands. Our Meeting Owl allows for remote employees to clearly see and hear in a group setting. We no longer need to worry about passing a mic or adjusting a camera each time someone new speaks. Sound quality is great, and no one needs to yell to be heard even in a larger room. Packaging is great and setup is very simple. Only downside is the price, but having a 3-in-1 mic, speaker, and camera means we didn’t have to waste time researching and ordering three separate products and learning how to set each up.