Disappointed Website was not easy to navigate and would not allow me to stay logged in when transferring between pages. I tried to ask for customer service assistance multiple times and did not receive an answer. Getting help was not easy. I ordered a package over three weeks ago and still have not received my package. My experience was unacceptable and I’m frustred and unhappy to say the least.

wro G product received, no replies to emails I ordered 2 large containers of protein powder, 1 chocolate brownie flavor and one vanilla cookie Flavor. Shipping was slow and when the package DID finally arrive I received Peanut butter candy bar flavor. I emailed BPI and sent pictures of the incorrect product and still have never even received a reply. Also the website is difficult to even FIND how to email them.

Great Service and Products While ya'll making some pretty bad reviews on BPI, I'm just going to leave something positive about the products. I order the Best Protein (Cookies and Cream) and BCAA +Energy (Rainbow ice) which taste amazing and came in within 3 days. Nutrition within these products are great and glad I was recommend this brand from a friend.

Terrible CS submitted two tickets no… Terrible CS submitted two tickets no response. Called customer service more than ten times unavailable. Received order with my products covered in red liquid " so not happy" did not bother to try and call again. Work on CS its terrible.

Tried to cancel an online order that… Tried to cancel an online order that was placed within an hour beforehand and the customer service number was out of order. I chatted and emailed customer service to get it cancelled before processing but no one got back to me until the next day, when they informed me that they couldn’t cancel it and I would have to pay for the shipping to return the product. When asking the customer service rep if there was anything he could do for me since I tried to cancel the order immediately after submitting it, he simply said no. No offers to help or make it right. Will not order through this company again!