wro G product received, no replies to emails I ordered 2 large containers of protein powder, 1 chocolate brownie flavor and one vanilla cookie Flavor. Shipping was slow and when the package DID finally arrive I received Peanut butter candy bar flavor. I emailed BPI and sent pictures of the incorrect product and still have never even received a reply. Also the website is difficult to even FIND how to email them.

Tried to cancel an online order that… Tried to cancel an online order that was placed within an hour beforehand and the customer service number was out of order. I chatted and emailed customer service to get it cancelled before processing but no one got back to me until the next day, when they informed me that they couldn’t cancel it and I would have to pay for the shipping to return the product. When asking the customer service rep if there was anything he could do for me since I tried to cancel the order immediately after submitting it, he simply said no. No offers to help or make it right. Will not order through this company again!

The customer service is non existent The customer service is non existent. I emailed 4/5 inquiring about my order status with zero response. Only to find weeks after I placed my order they cancelled it with no explanation. Hugely disappointed. If I could rate 0 stars I would have.

Horrible experience Horrible experience. I ordered two products using a Mother’s Day code and it’s been two and a half weeks and they still haven’t even shipped it yet! I’ve been calling there so called customer service number and no one answers during their business hours. Last time I buy anything from here

Influence on me I’ve always felt good using their products. With a clean diet and exercise, I see and feel improvements of myself. I couldn’t be happier with their products, especially their bundled stacks! Between the company and bpi athletes, there are always ways to become a bit more motivated. Thanks guys!