Be Very Careful! I would be very careful in trusting this company. Today I called during business hours. I pressed 2 for sales. An outgoing greeting kept telling me to hold for the next available person. After approximately 35 minutes, the line went dead. I tried again pressing 1 for customer service. Same experience. No ability to leave a message. No ability to receive a callback. No outgoing message as to where I was in the queue - how many callers ahead of me or an estimated wait time. This is not how most businesses in this day and age function. A total waste of an hour of my time. I will never do business with this company. You can do so at your own risk. I personally have no faith or trust.

wro G product received, no replies to emails I ordered 2 large containers of protein powder, 1 chocolate brownie flavor and one vanilla cookie Flavor. Shipping was slow and when the package DID finally arrive I received Peanut butter candy bar flavor. I emailed BPI and sent pictures of the incorrect product and still have never even received a reply. Also the website is difficult to even FIND how to email them.

Do not order from BPI I ordered products from BPI. Immediately I was charged the same day ordering the product. After 3 weeks of no shipping confirmation I called BPI to see where my product was. The operator stated that someone claimed thei product I had ordered contained chemicals therefor the item was recalled. He stated it was “retarted”. The whole situation was not very pleasant and BPI did not impress me at all.

I wish I could give less than one star I wish I could give less than one star. I've contacted this company 5-6 times over the course of 3 weeks to let them know I received a faulty product - tried their website (ticketing system where you can watch how long they ignore you for - 22 days so far), then via facebook messenger (again ignored) then I posted a comment on their page and they asked me to email info@ which I did - no response. Followed up - no response. Clearly they don't care that their production area is putting the wrong flavour into some of their supplements - I bought BCAAs which were supposed to be Watermelon Ice flavour (delicious) but instead they are some sort of cherry flavour (undrinkable). Never buying anything of theirs again!

Horrible experience Horrible experience. I ordered two products using a Mother’s Day code and it’s been two and a half weeks and they still haven’t even shipped it yet! I’ve been calling there so called customer service number and no one answers during their business hours. Last time I buy anything from here