wro G product received, no replies to emails I ordered 2 large containers of protein powder, 1 chocolate brownie flavor and one vanilla cookie Flavor. Shipping was slow and when the package DID finally arrive I received Peanut butter candy bar flavor. I emailed BPI and sent pictures of the incorrect product and still have never even received a reply. Also the website is difficult to even FIND how to email them.

Product never came I had ordered the roxylea and had it delivered to my place. However it was delivered and returned back to the facility because it said i had moved and didn't leave a forwarding address. This is false and when I called their customer service line the number was no longer available and my ticket asking for a refund because I never received the product was ignore. Will not purchase from them again.

The best stuff ever The best stuff ever. I could never find anything that actually worked and tasted good at the same time during my weight loss journey. Ive been using BPI for over a year now and the results are amazing. Usually the taste of any supplements are terrible but BPI out did it. Ill forever use BPI supplements and continue to recommend them to anyone!!!

Like every other company, their CS is not good I've purchased from this company a few times and did not have problems, but my most recent experience with them has been TERRIBLE. I paid for express shipping over a week ago. I reached out to them about my order and they said I need to check with the carrier but the problem is, BPI has yet to ship my order! When I redirected the conversation back to that very evident truth, they went quiet. CS Rep Sandra: "Thank you for reaching out, We understand your frustration regarding the delayed delivery of your order. Please be aware that orders placed on certain days, especially around holidays and weekends, may experience shipping delays that are beyond our control. Additionally, delivery times can vary depending on the shipping carrier and their operational schedules. We recommend reaching out to the shipping carrier directly to inquire about the status and expected delivery date of your order. They will have the most up-to-date information regarding your shipment. We apologize for any inconvenience this delay may have caused, and we appreciate your understanding. If you have any further questions or require additional assistance, please don't hesitate to reach out to us. Here is your tracking link:" They use macro responses instead of looking into your issue. It's pure laziness. My response: "Question is, did YOU look at the tracking link? It clearly says you all have not given the package to the carrier yet. ALSO I paid for express shipping, and you have yet to fulfill my order." Radio silence since then. I don't know what happened to this company, but I'd never purchase from them again.

Be Very Careful! I would be very careful in trusting this company. Today I called during business hours. I pressed 2 for sales. An outgoing greeting kept telling me to hold for the next available person. After approximately 35 minutes, the line went dead. I tried again pressing 1 for customer service. Same experience. No ability to leave a message. No ability to receive a callback. No outgoing message as to where I was in the queue - how many callers ahead of me or an estimated wait time. This is not how most businesses in this day and age function. A total waste of an hour of my time. I will never do business with this company. You can do so at your own risk. I personally have no faith or trust.