customer
GBI’ve spent almost $150 on this stuff I’ve spent almost $150 on this stuff, I live in Indiana, the company is based in New York. It’s been almost two weeks and I haven’t even got a shipping update, I emailed the company and they said “you will know it’s shipped, when it gets shipped” I will never order from this trash company again.
Jason Smyth
GBAvoid. Worst Customer Service. Please look at the review patterns. Ordered from the UK. After seeing multiple bad reviews about delivery, more postage charges that was not declared on their website etc, I requested a cancellation via email. I also called multiple times to which noone bothers to answer the phone. I then get a notification 2 days later that my order has been shipped and will take 30 days to reach me. Rediculous. Then I receive contact that "our offices are closed at the weekend" which is why I got no reply even though I had contacted during the working week and during their open hours as stated online. Stick with Sneak Energy. 2 day UK delivery and they look after their customers.
Ryan
GBI had bought a tub of the FaZeberry tub… I had bought a tub of the FaZeberry tub and a Winter White shaker cup. The fazeberry had a very bad unique smell to the powder and it didn't seem right at all. I've purchased the hydration rocket pop before and about 11 days prior to before I ordered the fazeberry. Let me say one thing, I called the support number and the lady tried to say that I didn't like it or something of that sort. She didn't listen to me and assumed that I didn't like it, but the powder has a very horrible smell that I've never experienced with the rocket pop hydration tub.
Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
Tk
GBRude customer service. Ridiculous shipping days The ladies there are rude. They talk over you. And when asked about shipping that should take no more than 7 days to get to me maybe 10. They tell me that it’s 7 days to actually ship the products from the facility and then another 7 days to arrive to your house. So instead of us paying for 3-5 days. We are actually paying for 14 day average shipping...