josh
CABrutal Ordered a Special edition box from Gfuel and It is missing items that were supposed to come in the box. Gfuel said they would send it out on a later order, except I don't think I will be ordering from them again with the exchange rate being what it is. Lets see how this goes.
Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
Jason Smyth
GBAvoid. Worst Customer Service. Please look at the review patterns. Ordered from the UK. After seeing multiple bad reviews about delivery, more postage charges that was not declared on their website etc, I requested a cancellation via email. I also called multiple times to which noone bothers to answer the phone. I then get a notification 2 days later that my order has been shipped and will take 30 days to reach me. Rediculous. Then I receive contact that "our offices are closed at the weekend" which is why I got no reply even though I had contacted during the working week and during their open hours as stated online. Stick with Sneak Energy. 2 day UK delivery and they look after their customers.
garry
GBJust the slowest dispatch i have ever… Just the slowest dispatch i have ever seen. Its ridicules that the dispatch takes longer then the international shipping. Also the shipping price and the vat only showing at the very end of the order is a little disapointing, You think your getting an ok price to find out you need to double it making it far from a cheap alternative too other energy drinks
Tk
GBRude customer service. Ridiculous shipping days The ladies there are rude. They talk over you. And when asked about shipping that should take no more than 7 days to get to me maybe 10. They tell me that it’s 7 days to actually ship the products from the facility and then another 7 days to arrive to your house. So instead of us paying for 3-5 days. We are actually paying for 14 day average shipping...