customer
GBI’ve spent almost $150 on this stuff I’ve spent almost $150 on this stuff, I live in Indiana, the company is based in New York. It’s been almost two weeks and I haven’t even got a shipping update, I emailed the company and they said “you will know it’s shipped, when it gets shipped” I will never order from this trash company again.
ALBERT PENNERUP
DKFantastic product, and amazing shipping time! I would like to start with saying that it took 9 days.. ONLY 9 days to ship all the way from New York to freakin Scandinavia, that's really amazing! I recieved the package about 30 minutes ago, and therefore I've only tasted FaZeBerry.. I really don't like the taste of it that much, but thats totally fine! I'm hyped to try some of the other 9 flavors I bought! I bought 2 Custom Boxes including these flavours: Mystery, Pineapple, Coconut, Blood Orange, Tropical Rain, FaZeBerry, Green Apple, and Watermelon. And last but not least a tub of Kiwi/Strawberry! Amazing how all that shipped across the globe in 9 days right?!
Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
Luke
GBWorst customer service Worst customer service, if you ever have a question for them all you get back is a copy paste response or someone just trying to get you off the phone. I've never had a good experience with this company and I've had multiple orders and have sent customers to them who have also had bad experiences now. I asked to switch an order before it shipped and all I got in response was "Sorry your order comes with this." I then asked to cancel the order and they just shipped it out and then told me it already shipped but you can return to sender if you want but shipping won't be refunded.
Peachiips
AUTERRIBLE SERVICE AND SHIPPING. Sent 5 emails, writing about what is happening with my package. In my country but not in my state? I understand covid-19 may delay some packages, but it wouldn't delay my package from g-fuel for 2 AND A HALF MONTHS!!. Truly upset. Asked for a refund. Nothing. No answer, no money back into my bank account. Ordered in April 15th. Shipped on April 18. Estimation arrival on April 27. Arrived at "destination country" on May 1st after going through Jamaica (????). Its the 5th of July already. Please get your sh!t together, G-fuel. Don't advertise that you're shipping to all countries normally, especially Australia when you cant even provide an updated arrival time (Its blank, no numbers or month provided).