Peachiips
AUTERRIBLE SERVICE AND SHIPPING. Sent 5 emails, writing about what is happening with my package. In my country but not in my state? I understand covid-19 may delay some packages, but it wouldn't delay my package from g-fuel for 2 AND A HALF MONTHS!!. Truly upset. Asked for a refund. Nothing. No answer, no money back into my bank account. Ordered in April 15th. Shipped on April 18. Estimation arrival on April 27. Arrived at "destination country" on May 1st after going through Jamaica (????). Its the 5th of July already. Please get your sh!t together, G-fuel. Don't advertise that you're shipping to all countries normally, especially Australia when you cant even provide an updated arrival time (Its blank, no numbers or month provided).
Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
Tk
GBRude customer service. Ridiculous shipping days The ladies there are rude. They talk over you. And when asked about shipping that should take no more than 7 days to get to me maybe 10. They tell me that it’s 7 days to actually ship the products from the facility and then another 7 days to arrive to your house. So instead of us paying for 3-5 days. We are actually paying for 14 day average shipping...
Luke
GBWorst customer service Worst customer service, if you ever have a question for them all you get back is a copy paste response or someone just trying to get you off the phone. I've never had a good experience with this company and I've had multiple orders and have sent customers to them who have also had bad experiences now. I asked to switch an order before it shipped and all I got in response was "Sorry your order comes with this." I then asked to cancel the order and they just shipped it out and then told me it already shipped but you can return to sender if you want but shipping won't be refunded.
Tactical Idiot
ATHey fanboys. Not very satisfied of this. Waiting more then a month it still didn't get delivered and I have to pay 1/2 of the price again. The support doesn't care about the parcel and just says that its untraceable and the local post knows where it is and they don't. Now it's at a post departement where I can't get it from cause they are open 4 hours a day. Also on there website there is no WARNING at all that their products are for people over 18 only and they still sell it to 16 year olds without any verification. Well I won't recommend ordering from them. Better get some bad tasting drink then nothing for 3/2 price.