Tk
GBRude customer service. Ridiculous shipping days The ladies there are rude. They talk over you. And when asked about shipping that should take no more than 7 days to get to me maybe 10. They tell me that it’s 7 days to actually ship the products from the facility and then another 7 days to arrive to your house. So instead of us paying for 3-5 days. We are actually paying for 14 day average shipping...
Peachiips
AUTERRIBLE SERVICE AND SHIPPING. Sent 5 emails, writing about what is happening with my package. In my country but not in my state? I understand covid-19 may delay some packages, but it wouldn't delay my package from g-fuel for 2 AND A HALF MONTHS!!. Truly upset. Asked for a refund. Nothing. No answer, no money back into my bank account. Ordered in April 15th. Shipped on April 18. Estimation arrival on April 27. Arrived at "destination country" on May 1st after going through Jamaica (????). Its the 5th of July already. Please get your sh!t together, G-fuel. Don't advertise that you're shipping to all countries normally, especially Australia when you cant even provide an updated arrival time (Its blank, no numbers or month provided).
Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
customer
GBI’ve spent almost $150 on this stuff I’ve spent almost $150 on this stuff, I live in Indiana, the company is based in New York. It’s been almost two weeks and I haven’t even got a shipping update, I emailed the company and they said “you will know it’s shipped, when it gets shipped” I will never order from this trash company again.
Ryan
GBI had bought a tub of the FaZeberry tub… I had bought a tub of the FaZeberry tub and a Winter White shaker cup. The fazeberry had a very bad unique smell to the powder and it didn't seem right at all. I've purchased the hydration rocket pop before and about 11 days prior to before I ordered the fazeberry. Let me say one thing, I called the support number and the lady tried to say that I didn't like it or something of that sort. She didn't listen to me and assumed that I didn't like it, but the powder has a very horrible smell that I've never experienced with the rocket pop hydration tub.