Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
Jason Smyth
GBAvoid. Worst Customer Service. Please look at the review patterns. Ordered from the UK. After seeing multiple bad reviews about delivery, more postage charges that was not declared on their website etc, I requested a cancellation via email. I also called multiple times to which noone bothers to answer the phone. I then get a notification 2 days later that my order has been shipped and will take 30 days to reach me. Rediculous. Then I receive contact that "our offices are closed at the weekend" which is why I got no reply even though I had contacted during the working week and during their open hours as stated online. Stick with Sneak Energy. 2 day UK delivery and they look after their customers.
josh
CABrutal Ordered a Special edition box from Gfuel and It is missing items that were supposed to come in the box. Gfuel said they would send it out on a later order, except I don't think I will be ordering from them again with the exchange rate being what it is. Lets see how this goes.
Sean Gordon
GBGFuel is the worst MIXING powdered… GFuel is the worst MIXING powdered drink on the market. It literally falls to the bottom of the cup after 5 seconds causing you to have to re-shake your drink EVERY TIME YOU TAKE A SIP. That's trash quality if I've ever seen it, and I have tried a TON of powdered focus/energy blends. GFuel is by far the WORST in this category.
Peachiips
AUTERRIBLE SERVICE AND SHIPPING. Sent 5 emails, writing about what is happening with my package. In my country but not in my state? I understand covid-19 may delay some packages, but it wouldn't delay my package from g-fuel for 2 AND A HALF MONTHS!!. Truly upset. Asked for a refund. Nothing. No answer, no money back into my bank account. Ordered in April 15th. Shipped on April 18. Estimation arrival on April 27. Arrived at "destination country" on May 1st after going through Jamaica (????). Its the 5th of July already. Please get your sh!t together, G-fuel. Don't advertise that you're shipping to all countries normally, especially Australia when you cant even provide an updated arrival time (Its blank, no numbers or month provided).