Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
Tk
GBRude customer service. Ridiculous shipping days The ladies there are rude. They talk over you. And when asked about shipping that should take no more than 7 days to get to me maybe 10. They tell me that it’s 7 days to actually ship the products from the facility and then another 7 days to arrive to your house. So instead of us paying for 3-5 days. We are actually paying for 14 day average shipping...
Jason Smyth
GBAvoid. Worst Customer Service. Please look at the review patterns. Ordered from the UK. After seeing multiple bad reviews about delivery, more postage charges that was not declared on their website etc, I requested a cancellation via email. I also called multiple times to which noone bothers to answer the phone. I then get a notification 2 days later that my order has been shipped and will take 30 days to reach me. Rediculous. Then I receive contact that "our offices are closed at the weekend" which is why I got no reply even though I had contacted during the working week and during their open hours as stated online. Stick with Sneak Energy. 2 day UK delivery and they look after their customers.
Robert Green
GBTerrible Customer Service Terrible Customer Service! My package arrived with broken cans sent an email on day of arrival. About how I only got half of what I ordered, because they didn't use anything to protect the inside. I still have yet to get a response. Pretty shady ass company.
Mitch Arkwright
AUI love your G fuel its tha bomb !! Yous have a really good product going here but I wouldn't of heard of it if it wasn't for the FaZe clan they really do a good job in promoting your business . But it would be good if there was a express delivery for your customers around the world like myself because having to wait 14 days to get the G fuel I ordered really sucks lol but it's definitely well worth the wait 😊 .. shout outs to the clan FaZe for promoting your business.