Heather
GBThis rating is for their customer … This rating is for their customer service. I've had two packages now be "shipped" out only to not have the shipping information updated at all from the day of shipment. Call customer service they say they will "check" on it and I never hear anything back. Call again and they tell me that I need to wait the full 12 days and if it's still not updated then to let them know so they can ship another one. The first time this happened I contacted them and they shipped another one right away. The second time it happened, I still have not received my order. Very poor customer service, just keep getting the same responses and not helpful at all.
garry
GBJust the slowest dispatch i have ever… Just the slowest dispatch i have ever seen. Its ridicules that the dispatch takes longer then the international shipping. Also the shipping price and the vat only showing at the very end of the order is a little disapointing, You think your getting an ok price to find out you need to double it making it far from a cheap alternative too other energy drinks
Robert Green
GBTerrible Customer Service Terrible Customer Service! My package arrived with broken cans sent an email on day of arrival. About how I only got half of what I ordered, because they didn't use anything to protect the inside. I still have yet to get a response. Pretty shady ass company.
Ryan
GBI had bought a tub of the FaZeberry tub… I had bought a tub of the FaZeberry tub and a Winter White shaker cup. The fazeberry had a very bad unique smell to the powder and it didn't seem right at all. I've purchased the hydration rocket pop before and about 11 days prior to before I ordered the fazeberry. Let me say one thing, I called the support number and the lady tried to say that I didn't like it or something of that sort. She didn't listen to me and assumed that I didn't like it, but the powder has a very horrible smell that I've never experienced with the rocket pop hydration tub.
Luke
GBWorst customer service Worst customer service, if you ever have a question for them all you get back is a copy paste response or someone just trying to get you off the phone. I've never had a good experience with this company and I've had multiple orders and have sent customers to them who have also had bad experiences now. I asked to switch an order before it shipped and all I got in response was "Sorry your order comes with this." I then asked to cancel the order and they just shipped it out and then told me it already shipped but you can return to sender if you want but shipping won't be refunded.