Luke
GBWorst customer service Worst customer service, if you ever have a question for them all you get back is a copy paste response or someone just trying to get you off the phone. I've never had a good experience with this company and I've had multiple orders and have sent customers to them who have also had bad experiences now. I asked to switch an order before it shipped and all I got in response was "Sorry your order comes with this." I then asked to cancel the order and they just shipped it out and then told me it already shipped but you can return to sender if you want but shipping won't be refunded.
Jason Smyth
GBAvoid. Worst Customer Service. Please look at the review patterns. Ordered from the UK. After seeing multiple bad reviews about delivery, more postage charges that was not declared on their website etc, I requested a cancellation via email. I also called multiple times to which noone bothers to answer the phone. I then get a notification 2 days later that my order has been shipped and will take 30 days to reach me. Rediculous. Then I receive contact that "our offices are closed at the weekend" which is why I got no reply even though I had contacted during the working week and during their open hours as stated online. Stick with Sneak Energy. 2 day UK delivery and they look after their customers.
customer
GBI’ve spent almost $150 on this stuff I’ve spent almost $150 on this stuff, I live in Indiana, the company is based in New York. It’s been almost two weeks and I haven’t even got a shipping update, I emailed the company and they said “you will know it’s shipped, when it gets shipped” I will never order from this trash company again.
josh
CABrutal Ordered a Special edition box from Gfuel and It is missing items that were supposed to come in the box. Gfuel said they would send it out on a later order, except I don't think I will be ordering from them again with the exchange rate being what it is. Lets see how this goes.
Peachiips
AUTERRIBLE SERVICE AND SHIPPING. Sent 5 emails, writing about what is happening with my package. In my country but not in my state? I understand covid-19 may delay some packages, but it wouldn't delay my package from g-fuel for 2 AND A HALF MONTHS!!. Truly upset. Asked for a refund. Nothing. No answer, no money back into my bank account. Ordered in April 15th. Shipped on April 18. Estimation arrival on April 27. Arrived at "destination country" on May 1st after going through Jamaica (????). Its the 5th of July already. Please get your sh!t together, G-fuel. Don't advertise that you're shipping to all countries normally, especially Australia when you cant even provide an updated arrival time (Its blank, no numbers or month provided).