Jason Smyth
GBAvoid. Worst Customer Service. Please look at the review patterns. Ordered from the UK. After seeing multiple bad reviews about delivery, more postage charges that was not declared on their website etc, I requested a cancellation via email. I also called multiple times to which noone bothers to answer the phone. I then get a notification 2 days later that my order has been shipped and will take 30 days to reach me. Rediculous. Then I receive contact that "our offices are closed at the weekend" which is why I got no reply even though I had contacted during the working week and during their open hours as stated online. Stick with Sneak Energy. 2 day UK delivery and they look after their customers.
Jai Cortez
GBNo one there to answer emails or take… No one there to answer emails or take calls - all day been calling, no answer - all mailboxes full. All I want to do is cancel an order! No reply in 48hrs to emails either! GFUEL Order GF3605202 Absolute Joke!
Robert Green
GBTerrible Customer Service Terrible Customer Service! My package arrived with broken cans sent an email on day of arrival. About how I only got half of what I ordered, because they didn't use anything to protect the inside. I still have yet to get a response. Pretty shady ass company.
Ryan
GBI had bought a tub of the FaZeberry tub… I had bought a tub of the FaZeberry tub and a Winter White shaker cup. The fazeberry had a very bad unique smell to the powder and it didn't seem right at all. I've purchased the hydration rocket pop before and about 11 days prior to before I ordered the fazeberry. Let me say one thing, I called the support number and the lady tried to say that I didn't like it or something of that sort. She didn't listen to me and assumed that I didn't like it, but the powder has a very horrible smell that I've never experienced with the rocket pop hydration tub.
Luke
GBWorst customer service Worst customer service, if you ever have a question for them all you get back is a copy paste response or someone just trying to get you off the phone. I've never had a good experience with this company and I've had multiple orders and have sent customers to them who have also had bad experiences now. I asked to switch an order before it shipped and all I got in response was "Sorry your order comes with this." I then asked to cancel the order and they just shipped it out and then told me it already shipped but you can return to sender if you want but shipping won't be refunded.