rick nieves
GBUpdated Review I erased my last review, based upon the misunderstanding I had with the company. They were able to take my camera lens back and gave me a complete refund. Receiving the item was shipped to me quickly. Only remark I have is they are hard to reach by phone but they do respond by email, wait 24 hrs for response back.
Ben
GBZero feedback on order, no response to emails or answering of phone calls **updated: just got an email back from them that order is oversold and they can cancel or I can wait six weeks. Asked them to cancel I bought a camera for my wife's birthday. Got email saying it had been ordered, however no information about arrival ETAs or anything else. Online it stated in stock and 2-3 business days for it to be shipped. Tried emailing them, and received no replies over a number of days. Also tried calling them multiple times over several days and the only message I received was "you have reached John at extension 5005..." which seems very suspicious. Have given up on this order and left multiple emails to ensure the order is cancelled. No holds or charges on credit card but will monitor the card for any changes and dispute/cancel if they try and put anything through.
CARL F SAPELLI
GBOrdered two items on January 12; Can't find the vendor Ordered two items on January 12, 2021. Inexpensive item arrived in a reasonable amount of time. The more expensive item has still not arrived. Website is inaccessible, links to my order are inaccessible, all links in the order acknowledgement email are inaccessible. No one has responded to any emails sent to the email addresses in the help and Q/A sections of the order acknowledgement email. I am now reaching out to my credit card company and hoping that it is not too late.
Billybob
GBPlaced an order Placed an order, 7 days later called to check status of the order. Selected customer service from the menu and a male answered the phone saying hello. I asked if this was customer service and he stated it could be. Googled company address and using street view can clearly see it is a UPS Store. This is a scam all the way around. Any good review are a crock as I am sure they are not real reviews.
AL K. DORIS
GBExcellent service!!! 42nd Street Photo is a well know store that offers everything a photographer may need or want. I purchased a Case Logic UP-2 Universal Pocket through their Amazon outlet. Item arrived promptly, professionally packaged without any s/h charges added to the already low price. Thank you for excellent service and unbeatable price...!!!