GhostRanger P.
GBELEGOO built out of Greed So for weeks I have been trying to find a solid solution for my problem to my 3d printer which is a Jupiter from Elegoo...mind me that the problem is that there is a misalignment due to the overhang that sits in the printers unit that holds the build plate...now Elegoo denies this but it exits right there in the printer itself and any individual themselves that has studied structural issues can see this....anyway Elegoo constantly refuses to properly fix thos problem by dancing around the issue....in turn we have done several parts changes thinking it would fix the issue. We've swapped the motor to a new one....changed the LCD...Changed the UV Light...The UV Light Board...Swapped the VAT as well...none of these created any changes at all.....we've re- calibrated this machine several times to ensure it functions at peak but Elegoo wants us to tighten screws even more but that's impossible because it will strip them and damage them...At this point Wlegoo does not want to give a solution at all if they did well we wouldn't be posting this complaint....But like many others in Facebook Jupiter group that have a same similar issue many are tired of this company's business policies and lies...Elegoo needs to commit to its customers and so the right thing and stop scamming them before customers begin to abandon them because of their woke policies
Bongman Mcmeme
GBBest resin printers around! What can I say, I've used many resin printers in my time. I run a manufacturing company based in the UK. We used to use zortrax and formlabs machines but when we needed to scale our 3d printing side of the business we were looking at around £25,000 for the level of production needed to scale to a level we were comfortable with. I originally bought an elegoo Saturn just to test and see what they're like, I now have 10 elegoo Jupiters which are running perfectly, which cost around £6000. Absolute bargain machines that just work every time.
Randy Shorter
GBI love the Elegoo Mars Pro 2 I love the Elegoo Mars Pro 2. I've made a lot of cool figures 😎 its close to perfect 👌 my only negative comment about it is that you cannot manually send the build plate to the top automatically. You have to push up by 10 mm multiple times 🤣 now if there's a way to do it that I don't know about then I'd say its 5 stars and perfect 😁
H Duffy Duffymum
GBExcellent customer service Excellent customer service, when an issue occurred they were quick to respond and send out a replacement part as well as clear instructions on how to install. Happy to recommend
Vlaan
AUElegoo Always - Anycubic Never Really happy with Elegoo - my product was faulty, but they sent me spare parts immediately and were really polite and professional. When it still couldn't be fixed and I asked for a replacement they offered me my money back right away as they didn't have any stock available in country. The funds were back in my account within 5 days. I wish I purchased more from Elegoo and didn't purchase anything ever at all from Anycubic.