Customer Service was Great! I didn’t know what S/N to enter when I purchased coverage for my daughters school device. When I called GOCARE, not only did they education me what the S/N was, they entered it for me. They were very patient with me, their assistance was exceptional.

Service is really awesome, very smooth transaction and customer service support is really good I had claimed this year, I didn't believe that gocare would support such a great service when one of my friend was referred me last year. Now I believe and trust the service that was provided by Gocare completely 100% after I claimed for my samsung S3 cell phone repair. It was very smooth transaction, good customer support till I get my cell phone back.

It took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. It took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. There were more hoops to jump through than I would've liked. I ended up deciding not to go through with it after so much run around and uncertainty. I did pay the $50, but have decided to insure my phone elsewhere.

Poor Claims Service We had purchased many devices that came with the paid service plan, and now the claims department wont fix the devices. Our business has relied heavily on GoCare standing behind their warranty, and this ordeal has put a very bad taste in our mouth about continuing doing business.

Very easy to setup and worth it for peace of mind. I wanted insurance for my new (at the time) iPhone. The plan my cell company offered was not for lost or stolen phones, only for breakage, so I took out a 3 year policy with this company. Even though I never needed to submit a claim, I felt better knowing I was protected from breaks, losing the phone or theft.