Customer Service was Great! I didn’t know what S/N to enter when I purchased coverage for my daughters school device. When I called GOCARE, not only did they education me what the S/N was, they entered it for me. They were very patient with me, their assistance was exceptional.

GoCare comes through when you have a broken iPad My family and I have used GoCare twice. My 14 year old son is required to have an iPad at school so we purchased the GoCare policy. Unfortunately, we had to use it twice due to accidental damage. Both times GoCare was extremely responsive and fixed our son's iPad like new!! I would definitely recommend GoCare.....we renewed our policy just recently.

A must have for second & out of warranty electronics Those of us you purchase of second, after-market, or out of warranty knows what happens if an accident happens. The service provider or manufacturer usually won't welcome any claims. Finally, with Go Care that doesn't have the case.

UNABLE TO CONTACT ANYONE - I have been trying to contact GoCare regarding a claim for 3 weeks now. No replies to email, can't "chat", nobody answers the phones.. are they still in business???

They got my phone for about 3 weeks and … They got my phone for about 3 weeks and didn't say a word about the repairment process. I tried to contact the service center several times but they just kept silence! When I got the phone back nothing changed...