Low quality headset Have used a Steelseries Arctis 3 Wireless for four years. Its low quality quickly become apparent with use. Withinin a year the volume knob and the balance knob started to be loose, and have deterioted further since then. The gooseneck to the microphone broke at one place, without any excessive bending. The silk screen on the led power button was quickly worn off.

Customer Support = A+ The reviews below seem very one off or uninformed picky people. My experience was AMAZING. I've had razer, corsair and hyperx devices and the ONLY reason I choose SteelSeries outside of their quality is the customer support. They are usually very quick, helpful, and with my latest warranty experience, it's a little lengthy but super clear. The RMA coupon is something I'm not used to. Very happy with the microphone, headset and keyboard. Have yet to try their mice. Customer Support is an A+!

High-Quality and Sturdy For ages, my headsets (from other companies) would only last a year or two and I'd have to routinely get a new one. Eventually, I got one from SteelSeries after reading some good things about their brand and it served me excellently for over half a decade. I got a newer model a few months ago (the Arctis Nova 1) to replace the now unusable headset and it not only costs around the same as the first but has clearly improved in every way possible. It's much more lightweight and there's a noticeable improvement in sound quality. They've also done away with the USB thingy and it now ships with an analog 3.5mm cable and an extension cord which proves very useful for my desktop. I'm very impressed with these two headsets and SteelSeries remain my go-to brand for headsets in the future. I recommended SteelSeries to a family member a few years back and he's still very much enjoying his headset (and he's not even a gamer!)

bought a 60% steel series keyboard for… bought a 60% steel series keyboard for £145 as i thought money=quality however the keyboard broke within a month with only minimal use as i use a palm keyboard for gaming not a keyboard first lights started flickering then they went off then keyboard became a desk ornament i also made the mistake of buying the gaming earbuds for £60 and they broke within 2 months with only minimal use. Needless to say i was refunded by currys

More than satisfied customer. I was wary of purchasing from steelseries due to the number of negative reviews. I purchased a set of steelseries pro wireless headphones (admitted over 18 months ago), there was a slight issue with a missing item and the customer service responded swiftly and sent a replacement. I was super impressed with the service and since purchased a second pair Arctis 7p. Happy customer.