Short Shelf Life with Biggest Purchase I've had a number of headsets from SteelSeries in the past which I have enjoyed, but sadly my most recent has been disappointing. The Arctis Pro, which is close to their top of the line, seems to have a weak connection between the headband and the earpieces as the plastic cracked and caused the right earpiece to completely detach after ~8-10 months of use. I have had to hold it together since with hot glue as I consider what to replace it with.

I find that Steelseries has the best… I find that Steelseries has the best products as I was doing research and looking to make an upgrade to my headset. Customer service was also top-notch!

Quick Solution Helped me fix my connectivity issues with my headset quickly! Thank you Steelseries

I love the sound quality I love the sound quality. I was looking for headphones as a gift for my husband and after talking with friends and family was advised to buy your product. But I was worried if they would be comfortable on his head, as he wears them for long periods. Also he is a remote teacher so the microphone quality and the environmental noise cancellation feature are extremely important for his job. He is very satisfied with the drivers, specifically because they are automatically customized for each game that you are playing, as he is also a gamer. Overall absolutely love the product!

Really bad warranty respond Update: After my comment here on Trustpilot Steelseries took action and I have now received a new Headset for free. Due to a damaged Headset we have raised a warranty claim to Steelserie and have followed all their instructions in regards to the warranty procedure. Since 20.02.23 we did not have any response at all to our warrenty claim. Really bad Customer support and company policy.