clean keyboard(easy fingerprints) I bought a keyboard from steelseries, not gonna lie it is a very comfortable experience typing on it, im typing on it now! the keyboard looks really clean when plugged and acts too dim when not active(-0.5), although it has beautiful features such as a volume scroll and a random button i forgot about, but it looks good, especially for what i need, last 2 things is the £60 price(-0.2) a little overpriced for its looks but not that much of a deal, and finally the fingerprint issues(-0.3) this annoys me more than the price and is annoying to clean, but its worth it since im not too lazy gaming yet. Overall a beautiful company with a good app. Just maybe more added to the app will help me a lot.

Absolute scammers, stay away Absolute scammers in my book. 4th steelseries mouse where the mousewheel stops working after about a year. I try to get my warranty claim. They tell me to destroy it, I tell them I can't as I need it. So they tell me i can buy a new mouse and similar and then get the value refunded upon destruction of the old. Great! And then it isn't in stock, and they give me a deadline of a week, in which it is never in stock... And now we're back in the same loop with 3 different supporters telling me to destroy my mouse. This is completely against EU consumer right, and they don't care at all, they just draw out time and don't help what so ever... Scum

Low quality headset Have used a Steelseries Arctis 3 Wireless for four years. Its low quality quickly become apparent with use. Withinin a year the volume knob and the balance knob started to be loose, and have deterioted further since then. The gooseneck to the microphone broke at one place, without any excessive bending. The silk screen on the led power button was quickly worn off.

Really bad warranty respond Update: After my comment here on Trustpilot Steelseries took action and I have now received a new Headset for free. Due to a damaged Headset we have raised a warranty claim to Steelserie and have followed all their instructions in regards to the warranty procedure. Since 20.02.23 we did not have any response at all to our warrenty claim. Really bad Customer support and company policy.

Quick and efficient I've used the customer support at SteelSeries twice over the last month. While the products I am using have some goofy features to them (you HAVE to use their software), the customer support has been great. Always getting responded to promptly. I used them with questions regarding my order, and why certain features aren't working. Or weren't. They are now!