I find that Steelseries has the best… I find that Steelseries has the best products as I was doing research and looking to make an upgrade to my headset. Customer service was also top-notch!

Quick Solution Helped me fix my connectivity issues with my headset quickly! Thank you Steelseries

Short Shelf Life with Biggest Purchase I've had a number of headsets from SteelSeries in the past which I have enjoyed, but sadly my most recent has been disappointing. The Arctis Pro, which is close to their top of the line, seems to have a weak connection between the headband and the earpieces as the plastic cracked and caused the right earpiece to completely detach after ~8-10 months of use. I have had to hold it together since with hot glue as I consider what to replace it with.

The one star rating is too much. The one star rating is too much. I was supposed to receive my order today 17/04 between 08:45am-12:45pm, later on I go ant update saying that the delivery will be by the end of the day. Now at 07:00pm got another update saying that the delivery will be delayed one business day. You ruined my day as I missed a lot of other important stuff which I was supposed to do today.

Kind support, harsh replacement policies Support was very kind, but steel series policies for replacement are harsh and ecologically unacceptable: either you have to destroy the device yourself or SteelSeries will destroy it - no repairs. Unless SteelSeries changes to become more sustainable and environmentally friendly or will be forced to change by an EU-law which will hopefully come soon, SteelSeries lost at least one customer. I wish I researched about those replacement policies sooner - there are a lot of confused customers with malfunctioning products they had to destroy themselves.