SteelSeries

656 W Randolph St, Suite 2E, 60661, Chicago, United States
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3.25
Based on 20 Reviews

5

45.00%

4

5.00%

3

10.00%

2

10.00%

1

30.00%
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Alex Ferreria
GB

None existent support Just wanted to share my recent ordeal with the SteelSeries Arctis Pro headset. Honestly, it's been a bit of a nightmare. The left earbud keeps lowering its volume and then it just cuts out entirely - not to mention this annoying beeping noise that comes and goes. I reached out to SteelSeries support hoping for a quick fix or maybe a replacement, but my ticket got auto-closed without any real help. It’s super frustrating not having a working headset and dealing with support that just doesn’t seem to care. For a headset that cost this much, I expected way better, both in product quality and customer service. If you’re considering the Arctis Pro, you might want to think twice unless you want to gamble with potential issues and lackluster support.

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John Aalegaard Larsen
DK

Bad, but a fine small keyboard A fine small keyboard. Macro Editor is not editable, you can only record a new on top of it. Again another software that is outdated and replsced with old fashion scripting or coding. keyboard only 1 month old, and is the newest model of 2023 july.

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Axel B
DK

Low quality headset Have used a Steelseries Arctis 3 Wireless for four years. Its low quality quickly become apparent with use. Withinin a year the volume knob and the balance knob started to be loose, and have deterioted further since then. The gooseneck to the microphone broke at one place, without any excessive bending. The silk screen on the led power button was quickly worn off.

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Luis Li
GB

clean keyboard(easy fingerprints) I bought a keyboard from steelseries, not gonna lie it is a very comfortable experience typing on it, im typing on it now! the keyboard looks really clean when plugged and acts too dim when not active(-0.5), although it has beautiful features such as a volume scroll and a random button i forgot about, but it looks good, especially for what i need, last 2 things is the £60 price(-0.2) a little overpriced for its looks but not that much of a deal, and finally the fingerprint issues(-0.3) this annoys me more than the price and is annoying to clean, but its worth it since im not too lazy gaming yet. Overall a beautiful company with a good app. Just maybe more added to the app will help me a lot.

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K. Yas
GB

The one star rating is too much. The one star rating is too much. I was supposed to receive my order today 17/04 between 08:45am-12:45pm, later on I go ant update saying that the delivery will be by the end of the day. Now at 07:00pm got another update saying that the delivery will be delayed one business day. You ruined my day as I missed a lot of other important stuff which I was supposed to do today.

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