Bad, but a fine small keyboard A fine small keyboard. Macro Editor is not editable, you can only record a new on top of it. Again another software that is outdated and replsced with old fashion scripting or coding. keyboard only 1 month old, and is the newest model of 2023 july.

Short Shelf Life with Biggest Purchase I've had a number of headsets from SteelSeries in the past which I have enjoyed, but sadly my most recent has been disappointing. The Arctis Pro, which is close to their top of the line, seems to have a weak connection between the headband and the earpieces as the plastic cracked and caused the right earpiece to completely detach after ~8-10 months of use. I have had to hold it together since with hot glue as I consider what to replace it with.

High-Quality and Sturdy For ages, my headsets (from other companies) would only last a year or two and I'd have to routinely get a new one. Eventually, I got one from SteelSeries after reading some good things about their brand and it served me excellently for over half a decade. I got a newer model a few months ago (the Arctis Nova 1) to replace the now unusable headset and it not only costs around the same as the first but has clearly improved in every way possible. It's much more lightweight and there's a noticeable improvement in sound quality. They've also done away with the USB thingy and it now ships with an analog 3.5mm cable and an extension cord which proves very useful for my desktop. I'm very impressed with these two headsets and SteelSeries remain my go-to brand for headsets in the future. I recommended SteelSeries to a family member a few years back and he's still very much enjoying his headset (and he's not even a gamer!)

None existent support Just wanted to share my recent ordeal with the SteelSeries Arctis Pro headset. Honestly, it's been a bit of a nightmare. The left earbud keeps lowering its volume and then it just cuts out entirely - not to mention this annoying beeping noise that comes and goes. I reached out to SteelSeries support hoping for a quick fix or maybe a replacement, but my ticket got auto-closed without any real help. It’s super frustrating not having a working headset and dealing with support that just doesn’t seem to care. For a headset that cost this much, I expected way better, both in product quality and customer service. If you’re considering the Arctis Pro, you might want to think twice unless you want to gamble with potential issues and lackluster support.

More than satisfied customer. I was wary of purchasing from steelseries due to the number of negative reviews. I purchased a set of steelseries pro wireless headphones (admitted over 18 months ago), there was a slight issue with a missing item and the customer service responded swiftly and sent a replacement. I was super impressed with the service and since purchased a second pair Arctis 7p. Happy customer.