Really bad warranty respond Update: After my comment here on Trustpilot Steelseries took action and I have now received a new Headset for free. Due to a damaged Headset we have raised a warranty claim to Steelserie and have followed all their instructions in regards to the warranty procedure. Since 20.02.23 we did not have any response at all to our warrenty claim. Really bad Customer support and company policy.

Low quality headset Have used a Steelseries Arctis 3 Wireless for four years. Its low quality quickly become apparent with use. Withinin a year the volume knob and the balance knob started to be loose, and have deterioted further since then. The gooseneck to the microphone broke at one place, without any excessive bending. The silk screen on the led power button was quickly worn off.

Short Shelf Life with Biggest Purchase I've had a number of headsets from SteelSeries in the past which I have enjoyed, but sadly my most recent has been disappointing. The Arctis Pro, which is close to their top of the line, seems to have a weak connection between the headband and the earpieces as the plastic cracked and caused the right earpiece to completely detach after ~8-10 months of use. I have had to hold it together since with hot glue as I consider what to replace it with.

Arctis Nova 3 My headphones keep disconnecting on their own and it is very annoying. Also, for some reason, I need to set them up over and over again. Lately, they have been making some horrible noise from time to time for no apparent reason, and it's very scary.

Quick Solution Helped me fix my connectivity issues with my headset quickly! Thank you Steelseries