clean keyboard(easy fingerprints) I bought a keyboard from steelseries, not gonna lie it is a very comfortable experience typing on it, im typing on it now! the keyboard looks really clean when plugged and acts too dim when not active(-0.5), although it has beautiful features such as a volume scroll and a random button i forgot about, but it looks good, especially for what i need, last 2 things is the £60 price(-0.2) a little overpriced for its looks but not that much of a deal, and finally the fingerprint issues(-0.3) this annoys me more than the price and is annoying to clean, but its worth it since im not too lazy gaming yet. Overall a beautiful company with a good app. Just maybe more added to the app will help me a lot.

Quick and efficient I've used the customer support at SteelSeries twice over the last month. While the products I am using have some goofy features to them (you HAVE to use their software), the customer support has been great. Always getting responded to promptly. I used them with questions regarding my order, and why certain features aren't working. Or weren't. They are now!

Really bad warranty respond Update: After my comment here on Trustpilot Steelseries took action and I have now received a new Headset for free. Due to a damaged Headset we have raised a warranty claim to Steelserie and have followed all their instructions in regards to the warranty procedure. Since 20.02.23 we did not have any response at all to our warrenty claim. Really bad Customer support and company policy.

Customer Support = A+ The reviews below seem very one off or uninformed picky people. My experience was AMAZING. I've had razer, corsair and hyperx devices and the ONLY reason I choose SteelSeries outside of their quality is the customer support. They are usually very quick, helpful, and with my latest warranty experience, it's a little lengthy but super clear. The RMA coupon is something I'm not used to. Very happy with the microphone, headset and keyboard. Have yet to try their mice. Customer Support is an A+!

Bad, but a fine small keyboard A fine small keyboard. Macro Editor is not editable, you can only record a new on top of it. Again another software that is outdated and replsced with old fashion scripting or coding. keyboard only 1 month old, and is the newest model of 2023 july.