Quick and efficient I've used the customer support at SteelSeries twice over the last month. While the products I am using have some goofy features to them (you HAVE to use their software), the customer support has been great. Always getting responded to promptly. I used them with questions regarding my order, and why certain features aren't working. Or weren't. They are now!

Arctis Nova 3 My headphones keep disconnecting on their own and it is very annoying. Also, for some reason, I need to set them up over and over again. Lately, they have been making some horrible noise from time to time for no apparent reason, and it's very scary.

Absolute scammers, stay away Absolute scammers in my book. 4th steelseries mouse where the mousewheel stops working after about a year. I try to get my warranty claim. They tell me to destroy it, I tell them I can't as I need it. So they tell me i can buy a new mouse and similar and then get the value refunded upon destruction of the old. Great! And then it isn't in stock, and they give me a deadline of a week, in which it is never in stock... And now we're back in the same loop with 3 different supporters telling me to destroy my mouse. This is completely against EU consumer right, and they don't care at all, they just draw out time and don't help what so ever... Scum

I find that Steelseries has the best… I find that Steelseries has the best products as I was doing research and looking to make an upgrade to my headset. Customer service was also top-notch!

Bad, but a fine small keyboard A fine small keyboard. Macro Editor is not editable, you can only record a new on top of it. Again another software that is outdated and replsced with old fashion scripting or coding. keyboard only 1 month old, and is the newest model of 2023 july.