SteelSeries

656 W Randolph St, Suite 2E, 60661, Chicago, United States
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3.25
Based on 20 Reviews

5

45.00%

4

5.00%

3

10.00%

2

10.00%

1

30.00%
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John Aalegaard Larsen
DK

Bad, but a fine small keyboard A fine small keyboard. Macro Editor is not editable, you can only record a new on top of it. Again another software that is outdated and replsced with old fashion scripting or coding. keyboard only 1 month old, and is the newest model of 2023 july.

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Huzaifa Abowath
GB

More than satisfied customer. I was wary of purchasing from steelseries due to the number of negative reviews. I purchased a set of steelseries pro wireless headphones (admitted over 18 months ago), there was a slight issue with a missing item and the customer service responded swiftly and sent a replacement. I was super impressed with the service and since purchased a second pair Arctis 7p. Happy customer.

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Sebastian Baier
DE

Kind support, harsh replacement policies Support was very kind, but steel series policies for replacement are harsh and ecologically unacceptable: either you have to destroy the device yourself or SteelSeries will destroy it - no repairs. Unless SteelSeries changes to become more sustainable and environmentally friendly or will be forced to change by an EU-law which will hopefully come soon, SteelSeries lost at least one customer. I wish I researched about those replacement policies sooner - there are a lot of confused customers with malfunctioning products they had to destroy themselves.

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Jenna Owens
GB

I love the sound quality I love the sound quality. I was looking for headphones as a gift for my husband and after talking with friends and family was advised to buy your product. But I was worried if they would be comfortable on his head, as he wears them for long periods. Also he is a remote teacher so the microphone quality and the environmental noise cancellation feature are extremely important for his job. He is very satisfied with the drivers, specifically because they are automatically customized for each game that you are playing, as he is also a gamer. Overall absolutely love the product!

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T. Juice
GB

Short Shelf Life with Biggest Purchase I've had a number of headsets from SteelSeries in the past which I have enjoyed, but sadly my most recent has been disappointing. The Arctis Pro, which is close to their top of the line, seems to have a weak connection between the headband and the earpieces as the plastic cracked and caused the right earpiece to completely detach after ~8-10 months of use. I have had to hold it together since with hot glue as I consider what to replace it with.

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