Xplora

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3.25
Based on 20 Reviews

5

45.00%

4

15.00%

3

0.00%

2

0.00%

1

40.00%
About Xplora

Xplora, your child's first phone. Call, text and locate your child with the built-in GPS, on the test-winning smartwatch for children. Trusted by more than 700,000 families worldwide! Choose from a range of models and a variety of colours

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Leanne Browning
GB

Excellent watch Excellent watch, my daughter is over the moon with it. It’s smart and practical. I can put it on school mode all day, which turns off at pick up time. We have a meeting spot after school but this gives me the peace of mind that we can call each other if needed. It’s great for bridging the gap between having some freedom but still having that extra security and peace of mind. Super product.

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Natasha Sones
GB

My son loves the Kidzi watch My son loves the Kidzi watch. He really enjoys running around with it on and seeing how many steps he has done. It's great for being able to send him messages or call him without him needing a phone.

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Natasha Guthrie
GB

Great watch, great value We bought an Xplora Xmove for our son a while ago as we wanted something not too expensive but with good features. The watch itself seemed to me to be really clunky and big on his tiny wrist, but it didnt bother him in any way and he wore it with no issues. The only slight problem we’ve experienced with the watch was that it seems to disconnect from the app sometimes and didn’t reconnect automatically. We have to manually reconnect it at those times in order to see the steps/movement on the app. I haven’t had to contact customer service so can’t comment on that side of things.

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Cristina
ES

Never again. Worst customer service and useless watch If you’d like a watch for your children to see where they are when they are out, go elsewhere. The watch always takes ages to show the live location, by the time it refreshes, the location is already dated. This morning the location is showing my child 400 kms away!!! Note to Xplora: please don’t bother replying to this review telling me how I can report the lack of accuracy… I know that too. The customer service will take longer than a week to get back to you and when they do they refer you to their website for their Frequent Q&A. Really? Absolutely impossible to use phone or live chat, unless live chat with their bolt. NEVER AGAIN!!!

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andysnaps
GB

Terrible customer service Bought Xplora6 for my daughter's Christmas present. Set watch up, as instructed, nothing worked. Was told by customer service that needed a new SIM card. This arrived, but did not resolve the issue. Tried to reach customer service again, several times, heard nothing from them, except a general 'thanks for your email' in German. Having read the other reviews on here, I now see that I am not the only one experiencing this. Terrible service.

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