Scammers Scammers. I signed up for a SIM card for my kid's xplora watch. Now I can't cancel the subscription. Customer service doesn't respond. Nowhere on the confusing web of various webpages is there an option to cancel: scam!

worst customer experience ever Unfortunately there is no way to give 0 stars. Absolute worst customer experience ever. No one gets back to you, the watch needed to be replaced three times and we waited weeks and months for it without getting any reply. Never again. 0/10.

We love this brand We love this brand, we had gotten the xplora xgo 2 for my son in 2021 and he loved wearing the watch. It was handy in allowing me to get a hold of him when he was out of the house. Gave me peace of mind as to where he was as I could easily locate him. My son absolutely loved the watch and barely took it off. My son is older now and has progressed on to a different brand but we recently got my daughter the kidzi watch and she is over the moon as she remembers her brothers watch and is so excited to have one similar of her own. Great brand and great watches.

Excellent watch Excellent watch, my daughter is over the moon with it. It’s smart and practical. I can put it on school mode all day, which turns off at pick up time. We have a meeting spot after school but this gives me the peace of mind that we can call each other if needed. It’s great for bridging the gap between having some freedom but still having that extra security and peace of mind. Super product.

Never again. Worst customer service and useless watch If you’d like a watch for your children to see where they are when they are out, go elsewhere. The watch always takes ages to show the live location, by the time it refreshes, the location is already dated. This morning the location is showing my child 400 kms away!!! Note to Xplora: please don’t bother replying to this review telling me how I can report the lack of accuracy… I know that too. The customer service will take longer than a week to get back to you and when they do they refer you to their website for their Frequent Q&A. Really? Absolutely impossible to use phone or live chat, unless live chat with their bolt. NEVER AGAIN!!!