I thought the website is very user friendly and organize. One of the lowest price on camera, I found this website by using pricegrabber. I would defininetly buy again. Only complaint is, customer service was very hard to reach and took almost two weeks to process our order, it's understandable for this time of year (Christmas shopping). If those two issues are fix, this site will be in business for a very long time.

Excellent Prices I was skeptical about Primotronix because I had never heard of them before, but after seeing other reviews I decided to give them a shot. I placed an order for a 7d and the 24-105 L series lens. Less than 24 hours later I was contacted by Charles at primotronix to confirm my order. Not only was he polite, but also offered to upgrade me to FedEx shipping for free. I was told all merchandise is shipped new, in manufacturer's original packaging with warranty. I saved a solid 400 dollars ordering from Primotronix rather than B&H and I'll probably order from them again.

Shopped for lowest price and paid for it Thought I was buying Canon t3I for $509.99 free shipping and ended up paying $689.00 for upgraded battery and cheap bag after 3 weeks of calling to see where my "in stock" camera was. Only after I agreed to upgraded kit did I get camera in 2 days. The upgrade was supposed to net out to $649.00 but then invoice came with shipping and insurance charges. Your typical bait and switch deal and I allowed myself to fall for it. Shame on me, but if anyone buys from these guys, beware. Yes, I consider their tactics as "rude conduct".

Dedicated workers Unfortunately there was some mix up with my order. Originally I provided the wrong billing address but corrected it immediately. While confusion followed, employee Roger was incredibly helpful. He worked so hard to help me get what I needed. And my Nikon d5100 is amazing. Came with everything advertised!

Worst internet purchase of my life. I can finally say I've had the worst internet purchase of my life. Ordered a camcorder from primotronix because they were cheaper than the rest - 30 DAYS LATER, about 10 phone calls and 10 emails with customer service saying the item will be shipped "within 48 hours", I finally get my camera.... only, the power adapter is obviously made for another country. I placed my order on 5/14 and on 5/22 someone called me to try to upsell, which irritated me and then they said they'd process the order. So not sure what they were doing between that? And my camera was shipped from Amazon, with the order date of 6/11 even though I did not order through amazon. Very interesting.