Well Done! Product came as described and on time. With all the problems with unsavory online vendors not properly labeling products as coming with a valid U.S. warranty or as gray market goods Primotronixs sells at a very reasonable price and tells you up front not to worry it is not a gray market item that indeed it comes with a U.S. warranty and will even call you to verify your order to make sure that you needed what you ordered and did not maybe but down the wrong number with out trying to pressure you into buying something you don't need. Provo

Stay away! As far as I am concerned, this company does not exist. I ordered a camera, waited for 2 weeks, tried to call but was on hold before I got disconnected. I cancelled the credit card order and tried again - same story. The e-mail verification of either order did not have an order #, and 'order status' on their website showed 'transfered' in each case, though nothing was shipped. Lots of work on my part with canceling credit card payments and waiting on the phone. Not worth the savings!

CHARLES IN CHARGE OF EXCELLENT CUSTOMER SERVICE!!! Called in to check on my tracking number and Charles was more than helpful and even assisted me with an upgrade. Extremely courteous and professional on the phone. The best customer service experience I've ever had with a camera or electronics store. I will definitely be doing business with Primo Tronix in the future and will also be recommending them to friends and family. Looking forward to UPS knocking on my door with my new Canon T4i body (US Model). Truly appreciated Charles! Keep up the excellent work!

Dedicated workers Unfortunately there was some mix up with my order. Originally I provided the wrong billing address but corrected it immediately. While confusion followed, employee Roger was incredibly helpful. He worked so hard to help me get what I needed. And my Nikon d5100 is amazing. Came with everything advertised!

Execellent pricing, service and prompt delivery. Primotronix came through with the exact Nikon lens I was looking for at the best price I could find. They called to verify the order and provided me with additional products which were on a previous sale to complete items I would have otherwise looked for elsewhere. Staff were informative, pleasant and expedited the order promptly. I will look to them for future purchases and recommend them to others. s.t.crook