Oh My GOD!!!!! I think shoving steel needles into my eyes would be a much more pleasurable experience than dealing with these people....BAD SERVICE, RUDE, UPSELLING, OVERCHARGING, SLOW, ETC. ETC. I wish I would have read reviews first before I ordered, if you haven't ordered from these folks yet DON'T!!!!!! Save yourself time and aggravation and go someplace else to get what you're looking for.

Honest People I placed my order last Friday and got confirmation right away followed by call from rep verifying my order. He offered some great deals like 3 year insurance for a fraction of what other companies will charge. I got my order today and cant be more happier. Thanks Primotronix.!!!

Worst internet purchase of my life. I can finally say I've had the worst internet purchase of my life. Ordered a camcorder from primotronix because they were cheaper than the rest - 30 DAYS LATER, about 10 phone calls and 10 emails with customer service saying the item will be shipped "within 48 hours", I finally get my camera.... only, the power adapter is obviously made for another country. I placed my order on 5/14 and on 5/22 someone called me to try to upsell, which irritated me and then they said they'd process the order. So not sure what they were doing between that? And my camera was shipped from Amazon, with the order date of 6/11 even though I did not order through amazon. Very interesting.

Bait and switch SCAM COMPANY READ THEIR BBB REVIEW! "F" RATING!!! MANY COMPLAINTS FILED!! This is a terrible company. They "bait and switched" me and sent an old, outdated lens instead of the lens I ordered. They charged my credit card a higher charge than advertised, and they did not ship all items included in my package. Even after multiple attempts to get the correct items, NOTHING was made right! No lens, no completion of the items included in the package, and no correction of price!! DO NOT BUY FROM THIS COMPANY!! I CANNOT WARN STRONGLY ENOUGH AGAINST THIS COMPANY!! Buy ELSEWHERE!! Update: I have contacted the TX ATTORNEY GENERAL'S OFFICE and the Better Business Bureau. Investigations are currently underway. I encourage anyone scammed by this company to do the same. WE THE PEOPLE can put this SCAM company out of business forever!!

Great camera. thank you! i purchased Canon T3i camera around month ago. I received it well packaged in original box with all accessories. Its being over 3 weeks of me using it and i'm very happy about it. Great store and service. I cant understand all those people who give these guys 1 or 2 stars - i think its just competitors trying to make them look bad. Great Great store!