Lying thieves Ordered a camera and lens on line. I didn't receive any acknowledgment so I called and talked to a salesperson. After he tried to sell me a charger and battery that was included with the standard Nikon offering, I cancelled the order. I looked at my credit card statement a week later and noticed they had charged me the full amount of $1160. I called them multiple times and they lied about sending me refunds. After a month of lies Bank of America got me a full refund. Summary: Stay away from any company based in New York. I have multiple bad experiences from these crooks. America Cameras is related to Primotronix.

Worst online experience Ever I placed an order for a Canon SL1 Camer body with battery and charger on 10/20. Charge hit my card on 10/22. I was promised this camera in 5 to 7 business day. I asked repeatedly if they were sure of this as I was leaving for Europe and defianately wanted have it for the trip that was within that time frame. I called two days before the trip on Oct 29 and asked for tracking numbers and if the camera would be to me in the next two days. They said they would call down to the mail room and change the shipping on the item that had already shipped 4 days previously. ( I have no fn idea how they planned on occomplishing that which is impossible ) but they guaranteed that it would be here. Needless to say I have already been to Europe and Back without this camera. I have tried to call several times now with numbers saying that they are not accepting call right now. So here is some advise Primo...if you are reading this I would reccomend keeping that camera and shoving it up you apature hole. I have already called my banking institution and am having the charges reversed for lack of satisfing the level of service you promised in the beginning. Also based on the bribes I saw being shoved down other customers throats in previous reviews I would more than welcom you to give me a call so that I can personally let you know the level of disatisfaction I feel as you cannot seem to answer my calls. PS if anyone else is reading this......run from this company, they should be shut down my the BBB.

Great Customer Service Late In 2013 I ordered a 120- 400mm Telephoto Lens that I thought was compatible with my Canon EOS Rebel Camera body. I wanted it for wildlife pictures on an upcoming trip. I got a call to confirm the order. When I gave the specifics of my model, I had ordered a non-compatible lens. The representative discussed the choices I had and steered me to the most economical but quality and value choice, a Sigma Lens. It was incredible! The close ups I got of penguins, seals, orcas and seabirds were simply amazing. Primotronix is an online camera site that still really provides excellent customer service.

Awful Company, Awful People 1) Called 2 days after my order to try to sell me an over-priced battery with strong arm tactics and a completely rude person. 2) Charged me right away, before shipping the product 3) Product had not shipped after 12 days. 4) 3 attempts to contact customer service on hold 20 minutes each time 5) Sent an email to customer service asking for information regarding my order, response was a note telling me to call the customer service line. 6) Had to call the bank to cancel the order. These people don't care one bit about their customers.

Awful, scam company- DO NOT BUY! I fell prey to the same scam. Website said 7-9 business days. Someone called trying to up-sell a bunch of other items, then said the camera wouldn't ship for 3 months! Customer service rep - [name] - was extremely rude and cut me off numerous times. When I asked to speak to his boss, he said he didn't know his name. This is a sham company- order elsewhere. Ill be reporting to the BBB. By the way- the company is getting rid of bad reviews by claiming they didnt buy!!! Check out the BBB complaints, reseller ratings, and yelp to see dozens of other bad reviews