Bait and switch SCAM COMPANY READ THEIR BBB REVIEW! "F" RATING!!! MANY COMPLAINTS FILED!! This is a terrible company. They "bait and switched" me and sent an old, outdated lens instead of the lens I ordered. They charged my credit card a higher charge than advertised, and they did not ship all items included in my package. Even after multiple attempts to get the correct items, NOTHING was made right! No lens, no completion of the items included in the package, and no correction of price!! DO NOT BUY FROM THIS COMPANY!! I CANNOT WARN STRONGLY ENOUGH AGAINST THIS COMPANY!! Buy ELSEWHERE!! Update: I have contacted the TX ATTORNEY GENERAL'S OFFICE and the Better Business Bureau. Investigations are currently underway. I encourage anyone scammed by this company to do the same. WE THE PEOPLE can put this SCAM company out of business forever!!

Worst internet purchase of my life. I can finally say I've had the worst internet purchase of my life. Ordered a camcorder from primotronix because they were cheaper than the rest - 30 DAYS LATER, about 10 phone calls and 10 emails with customer service saying the item will be shipped "within 48 hours", I finally get my camera.... only, the power adapter is obviously made for another country. I placed my order on 5/14 and on 5/22 someone called me to try to upsell, which irritated me and then they said they'd process the order. So not sure what they were doing between that? And my camera was shipped from Amazon, with the order date of 6/11 even though I did not order through amazon. Very interesting.

Well Done! Product came as described and on time. With all the problems with unsavory online vendors not properly labeling products as coming with a valid U.S. warranty or as gray market goods Primotronixs sells at a very reasonable price and tells you up front not to worry it is not a gray market item that indeed it comes with a U.S. warranty and will even call you to verify your order to make sure that you needed what you ordered and did not maybe but down the wrong number with out trying to pressure you into buying something you don't need. Provo

Not worth the wait, online, on phone Ordered camera 12/4. Received a confirmation email stated my order was transferred, no further communication until I called them 7 days later. I was told my order was now verified. Waited on hold for 30+ minutes. Called 12/17 and waited online for another 30 minutes +, I was told my order will arrive Friday but there is no tracking number. If it gets here it will be 17 days later. Not your typical, efficient, friendly vendor. Would not use again.

VERY dodgy company - beware I ordered a camera last week and, after receiving a confirmation of the order, received no other correspondence. I called them at least a dozen times Monday, and another dozen Tuesday, only to receive dead air or a message that the call could not be completed. I also sent an email 24 hours ago demanding a status report, which has gone unanswered. I sincerely doubt the order will be filled and shipped. This company has, at best, poor communication/business skills. At worse, they are a total scam. Don't find out for yourself. Avoid at all costs.