Execellent pricing, service and prompt delivery. Primotronix came through with the exact Nikon lens I was looking for at the best price I could find. They called to verify the order and provided me with additional products which were on a previous sale to complete items I would have otherwise looked for elsewhere. Staff were informative, pleasant and expedited the order promptly. I will look to them for future purchases and recommend them to others. s.t.crook

CHARLES IN CHARGE OF EXCELLENT CUSTOMER SERVICE!!! Called in to check on my tracking number and Charles was more than helpful and even assisted me with an upgrade. Extremely courteous and professional on the phone. The best customer service experience I've ever had with a camera or electronics store. I will definitely be doing business with Primo Tronix in the future and will also be recommending them to friends and family. Looking forward to UPS knocking on my door with my new Canon T4i body (US Model). Truly appreciated Charles! Keep up the excellent work!

Oh My GOD!!!!! I think shoving steel needles into my eyes would be a much more pleasurable experience than dealing with these people....BAD SERVICE, RUDE, UPSELLING, OVERCHARGING, SLOW, ETC. ETC. I wish I would have read reviews first before I ordered, if you haven't ordered from these folks yet DON'T!!!!!! Save yourself time and aggravation and go someplace else to get what you're looking for.

Awful, scam company- DO NOT BUY! I fell prey to the same scam. Website said 7-9 business days. Someone called trying to up-sell a bunch of other items, then said the camera wouldn't ship for 3 months! Customer service rep - [name] - was extremely rude and cut me off numerous times. When I asked to speak to his boss, he said he didn't know his name. This is a sham company- order elsewhere. Ill be reporting to the BBB. By the way- the company is getting rid of bad reviews by claiming they didnt buy!!! Check out the BBB complaints, reseller ratings, and yelp to see dozens of other bad reviews

Excellent Prices I was skeptical about Primotronix because I had never heard of them before, but after seeing other reviews I decided to give them a shot. I placed an order for a 7d and the 24-105 L series lens. Less than 24 hours later I was contacted by Charles at primotronix to confirm my order. Not only was he polite, but also offered to upgrade me to FedEx shipping for free. I was told all merchandise is shipped new, in manufacturer's original packaging with warranty. I saved a solid 400 dollars ordering from Primotronix rather than B&H and I'll probably order from them again.