Ordering was easy Ordering was easy, Questions and concerns were handled professionally. Shipping was timely. Products were as described.

Products have not met expectations. My door locks have not met expectations. Neither have the cameras. The only help I can get is messages that have not been very helpful.

Terrible Support You do not acknowledge phone calls, email, or your support email. All my questions were ignored! I ordered and installed a new gateway, which cured my wi-fi problems. Your company was zero help. Your support rates below zero. Too bad, your customers deserve better.

X1cameras don't stay online X1 cameras will not stay online (older X1, sitting within 5' is dependable). The 2.4 restriction must be a factor. Anyway, I have 10 bosma products (2 Xpros, 5 X1s, a doorbell cam and aegis deadbolt). Only 5 work (that is only 5 of current 10 will stay online - 3 will not reload or reset no matter how much time and effort given (4 useless X1s, and 1 dead Xpro). X1s are cheap, but so undependable it's a waste of my money. As an early Bosma adapter- really disappointing. I have had 2 replaced by bosma but still only have 4 of 12 operational...

do not buy from Bosma Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost. The keypad/fingerprint reader did not work more than 50% of the time. Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.