Terrible Support You do not acknowledge phone calls, email, or your support email. All my questions were ignored! I ordered and installed a new gateway, which cured my wi-fi problems. Your company was zero help. Your support rates below zero. Too bad, your customers deserve better.

2 day shipping - Big NO! 2 day shipping was using the USPS. We received in 5 business days. Camera is our 2nd one. The first unit is fine however the 2nd shows a pink coloration to all live and recorded video. Adjusted all settings nothing makes the pink go away? Also this second unit refuses to find door contacts. When I emailed for a tracking number on late shipping I received a snarky email in reply. I will ask for a replacement unit. Not optimistic about the outcome...

Good Customer Service, Shipping Dept. should double check orders I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was something I found strange though, there was no paperwork, item packaging or anything in the shipping envelope except the Gateway itself. Luckily it was very easy to search the internet and find what I needed to get the Gateway up and running. So the no paperwork, box issue is the only reason for the 4 star review. The Gateway has worked flawlessly ever since I hooked it up. 2 thumbs up and high five!

The product works great once installed The product works great once installed. Installation is kind of a nightmare, not Bosma's fault specifically, but more the nature of the beast being one size fits all. Very frustrating. Once installed it is a super product, works every time. App is very good, my daughter and wife can use it easily. Will work very well for vendors. I have no sense of longevity yet, but is on high end reliability so far of the home automation genre.

Products have not met expectations. My door locks have not met expectations. Neither have the cameras. The only help I can get is messages that have not been very helpful.