do not buy from Bosma Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost. The keypad/fingerprint reader did not work more than 50% of the time. Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.

Bosma do not offer warranty outside of the US / GARBAGE PRODUCT beware I bought two Bosma X1 cameras but only one worked. After five minutes on chat with "CF" at Bosma (bosmasmarthome.com) it was identified that my second Bosma X1 camera was faulty out of the box. But "CF" also stated that "Unfortunately we do not offer warranty outside of the US, as we are unable to ship replacements." Bosma therefore should not sell their products outside of the US. Manufacturers should stand by their products wherever they are sold. BE WARNED BUYERS OR PROSPECTIVE BUYERS OF BOSMA PRODUCTS OUTSIDE OF THE US ! UPDATE 25th November 2022 Second Bosma X1 camera STOPPED WORKING - COMPLETE GARBAGE PRODUCT beware. The camera keeps rebooting every half hour.

Recommend I highly recommend the Bosma aegis and doorbell. Though I have not gotten the doorbell connected yet will be having an electrician come in to do that for me soon. My only wish would be Bosma get on the HomeKit list of Apple. One of my favorite features is the auto unlock feature on the aegis lock.

Products have not met expectations. My door locks have not met expectations. Neither have the cameras. The only help I can get is messages that have not been very helpful.

Good Customer Service, Shipping Dept. should double check orders I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was something I found strange though, there was no paperwork, item packaging or anything in the shipping envelope except the Gateway itself. Luckily it was very easy to search the internet and find what I needed to get the Gateway up and running. So the no paperwork, box issue is the only reason for the 4 star review. The Gateway has worked flawlessly ever since I hooked it up. 2 thumbs up and high five!