do not buy from Bosma Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost. The keypad/fingerprint reader did not work more than 50% of the time. Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.

I've had 2 issues with my Bosma… I've had 2 minor issues with my Bosma products; one was resolved with a simple, fast and very efficient phone call and the second, an incorrect part (accessory), was resolved "immediately" via the Bosma feedback menu on the app.. Very impressive (and rare) service !!

Bosma do not offer warranty outside of the US / GARBAGE PRODUCT beware I bought two Bosma X1 cameras but only one worked. After five minutes on chat with "CF" at Bosma (bosmasmarthome.com) it was identified that my second Bosma X1 camera was faulty out of the box. But "CF" also stated that "Unfortunately we do not offer warranty outside of the US, as we are unable to ship replacements." Bosma therefore should not sell their products outside of the US. Manufacturers should stand by their products wherever they are sold. BE WARNED BUYERS OR PROSPECTIVE BUYERS OF BOSMA PRODUCTS OUTSIDE OF THE US ! UPDATE 25th November 2022 Second Bosma X1 camera STOPPED WORKING - COMPLETE GARBAGE PRODUCT beware. The camera keeps rebooting every half hour.

Both the bell/camera and door lock work flawlessly Both the bell/camera and door lock paired easily and work flawlessly for a month now. Super easy cell phone lock/unlock function and also 2 way speak with a person outside the door. Excellent quality picture. We are very happy with those units. We would recommend it 100%.

Ordering was easy Ordering was easy, Questions and concerns were handled professionally. Shipping was timely. Products were as described.