Flames Depot provided excellent… Flames Depot provided excellent customer service while they helped me get an amazing product. Would definitely buy from these guys again!

I want to appreciate the customer… I want to appreciate the customer service I received in the beginning but the ghosting since then has left me more than disappointed. Ordered a product in Oct. 2021 and was told 4-6 weeks. Have followed up multiple times since then asking about status with no response. I see their website now says every pending order has been refunded but that is not the case with me. Trying everything I can think of to get someone to respond before reporting the charge as fraud to my bank.

Prices are really reasonable Prices are really reasonable. Outstanding client service My purchase has exceeded my expectations. It was just what I was looking for and arrived promptly. I would strongly advise doing business with this firm.

Great Experience! They had a variety of brands to pick from. They all had great deals and free shipping! Everything arrived in great condition. Definitely worth buying from!

Flames Depot cancelled my order I ordered an Outdoor Greatrooms fire pit. The price was 10% off retail. I called and spoke with the representative who confirmed "they have 7 units in their warehouse." They do not accept credit cards, which should have been a big red flag. Payment was through Affirm. A week later, I get an email that the order was cancelled, the product not available. Don't waste your time.