Great Service I have used Amigo phones two or three times in the last few years. The customer service reps have always been helpful, knowledgeable and friendly. The service is great in that we are given a US number (free calls) and an Israeli number (free for the traveler making in country calls). I haven't shopped the prices but I believe they are quite reasonable. The SIM card arrived in time for the trip. During my son's trip last month, he was blocked for some reason from using the phone and could not communicate except for What's App. I called customer service in Atlanta and they identified the problem and within minutes the phone was working. Great job!!

Nation wide coverage. I rented an unlimited data Sim card from Amigo. I had continual service from Tel Aviv to Jerusalem and from the Negev to the Golan. The GPS on the phone was active throughout the entire trip. The service was better than anticipated, all though service was limited, as expected, in rugged areas.

It was a problem picking up the phone… It was a problem picking up the phone and dropping it off. MS. Nourallah works from her home and has limited hours of availability. I work and have limited hours of availability. The other LA pick-up is at quite a distance so not an option. Next time, I will probably pay you for shipping or arrange with a company that allows me to pick up at the airport in Tel Aviv. Last year, the person I dealt with was much more flexible in his times

poor implementation My phone was not connected on the correct date. I stayed without communication for 4 days, until I received an e-mail stating that I should have returned the phone one day before arriving at my destination. The response was not apologetic, but curt and short to shut off and turn on the unit again. I should not be charged at all, for the inconvenience. I gave the number to a pharmacy for a large order of medicine, and they did not contact me since the phone was not operating. I had to redo the whole search in a different city, since by the time the phone was working, I was somewhere away from the original location.

Horrible experience Horrible experience, We we in Europe the data very slow , My husbands SIM card did not allow phone calls , we were unable to call the amigo off in New York to have them work through the phone network problem , we even emailed them from the amigo website to try to get them to correct the problem. We received no response, no phone call or return email. Upon returning the SIM cards to the office I mentioned that one of the cards was unusable to make phone calls and the data was horrible (took forever for things to download) the person in the office did not offer any refund compensation . I will not use them again .!