SIM Card didn't work, haven't received response from company My rental SIM card didn't work in my phone. When I tried to call, the office was closed - the time difference made reaching the office almost impossible. When I emailed, it took a very long time to receive a response, and the response was not helpful. I have not received any response to my request for a refund, since the card did not work. After the first response, which asked that I let them know whether their suggestions worked, I never heard from them again. I am very dissatisfied.

Pickup location was not expecting me … Pickup location was not expecting me when I came to pick up phone. They had to hunt for the order. They gave me the wrong instructions and I could not setup voice mail for 3 days until the correct instructions were mailed. BLU phone very hard to work because the big centre button had trouble navigation and frequently recorded false "Enter" commands. Although the phone was returned to Slice and Bites the day my plane landed, knowledge of the return of the phone did not reach Amigo HQ until 10 days after

The service was fine, the phone,not so. The service was fine, but the flip phone was not only old (I expected that) it was crude and not intuitive. too many steps to input a new contact, for example. Couldn't figure out how to set an alarm , and more such issues. I've rented such phones elsewhere in previous years, and the software was much better.

Great Expereince! Great Service! Great Company My wife and I flew to Vancouver for half a week on our way to our honeymoon in Hawaii. Amigo's SIM card was incredible! Once we got it installed, it worked beautifully. Even when I had an issue with the initial install (due to my phone, not the SIM), the Amigo staff was extremely helpful and got me set up. I recommend this wonderful company for all of your mobile travel needs.

Overall Very good Overall Very good. However, both SIM Cards did not work "out of the box" and required several calls to customer service to properly activate in order to work properly. Secondly, when trying to reach customer service multiple calls were required and regardless of the day, or time of day, it was nearly impossible to get someone to pick up. Additionally, their on-line chat NEVER worked. Once you did get someone on the phone, the problem was quickly resolved.