The service was excellent. The service was excellent. We used 3 sim cards and 1 had a problem whe overseas. Amigo staff bent over backwards to rectify the problem and even had a messenger bring a reolacement sim in case there was anither problem. The pricing was great. The pickup and retur took minutes. Thanks.

Nation wide coverage. I rented an unlimited data Sim card from Amigo. I had continual service from Tel Aviv to Jerusalem and from the Negev to the Golan. The GPS on the phone was active throughout the entire trip. The service was better than anticipated, all though service was limited, as expected, in rugged areas.

poor implementation My phone was not connected on the correct date. I stayed without communication for 4 days, until I received an e-mail stating that I should have returned the phone one day before arriving at my destination. The response was not apologetic, but curt and short to shut off and turn on the unit again. I should not be charged at all, for the inconvenience. I gave the number to a pharmacy for a large order of medicine, and they did not contact me since the phone was not operating. I had to redo the whole search in a different city, since by the time the phone was working, I was somewhere away from the original location.

Great Service I have used Amigo phones two or three times in the last few years. The customer service reps have always been helpful, knowledgeable and friendly. The service is great in that we are given a US number (free calls) and an Israeli number (free for the traveler making in country calls). I haven't shopped the prices but I believe they are quite reasonable. The SIM card arrived in time for the trip. During my son's trip last month, he was blocked for some reason from using the phone and could not communicate except for What's App. I called customer service in Atlanta and they identified the problem and within minutes the phone was working. Great job!!

Horrible company. Horrible company. I ordered a cover for my Samsung galaxy z flip 3. They took my money, but never sent the cover. I have written 4 e-mails asking about the cover, but they don't reply at all. I am never buying anything there again, might as well throw the money out of the window. 😡😡