Total disaster I ordered phone from AmigoUS for my wife for her trip to Israel based on good experience my daughter had for similar circumstances. This time around it was real disaster from the very start. Phone I got was epic old in any dimension and had “bug” in it. So, it took real afford to figure it out and reprogram it. It seemed working but to check it you need to be in place/Israel and over there it (phone) was DEAD on arrival for reason I would never know (battery or charger or … who cares now). I contacted customer service and was surprised how nice and willing to help was person I spoke with but with all his efforts it did not work out. I would never again use this phone rental service and would not recommend it to anyone.

My experience I found that the wifi device option is not really practical as the power is drained very quickly when it's used in the manner of piggy backing off your existing phone. I would recommend either renting an actual separate phone or a sim card for an unclocked phone.

Nation wide coverage. I rented an unlimited data Sim card from Amigo. I had continual service from Tel Aviv to Jerusalem and from the Negev to the Golan. The GPS on the phone was active throughout the entire trip. The service was better than anticipated, all though service was limited, as expected, in rugged areas.

Great Service I have used Amigo phones two or three times in the last few years. The customer service reps have always been helpful, knowledgeable and friendly. The service is great in that we are given a US number (free calls) and an Israeli number (free for the traveler making in country calls). I haven't shopped the prices but I believe they are quite reasonable. The SIM card arrived in time for the trip. During my son's trip last month, he was blocked for some reason from using the phone and could not communicate except for What's App. I called customer service in Atlanta and they identified the problem and within minutes the phone was working. Great job!!

Very good service, but old phones The service is very good, the phone arrives on time and has all the accessories, but it's about time the company upgraded the phones, as they look pretty funny and don't have all the latest options. You have to go back in time to remember how to use the old Blackberry. If you choose to rent a Sim card only, you have to make sure your phone is unlocked, which will cost you $30-50, and will make this option not so attractive.