SIM Card didn't work, haven't received response from company My rental SIM card didn't work in my phone. When I tried to call, the office was closed - the time difference made reaching the office almost impossible. When I emailed, it took a very long time to receive a response, and the response was not helpful. I have not received any response to my request for a refund, since the card did not work. After the first response, which asked that I let them know whether their suggestions worked, I never heard from them again. I am very dissatisfied.

My experience I found that the wifi device option is not really practical as the power is drained very quickly when it's used in the manner of piggy backing off your existing phone. I would recommend either renting an actual separate phone or a sim card for an unclocked phone.

Great Expereince! Great Service! Great Company My wife and I flew to Vancouver for half a week on our way to our honeymoon in Hawaii. Amigo's SIM card was incredible! Once we got it installed, it worked beautifully. Even when I had an issue with the initial install (due to my phone, not the SIM), the Amigo staff was extremely helpful and got me set up. I recommend this wonderful company for all of your mobile travel needs.

It was a problem picking up the phone… It was a problem picking up the phone and dropping it off. MS. Nourallah works from her home and has limited hours of availability. I work and have limited hours of availability. The other LA pick-up is at quite a distance so not an option. Next time, I will probably pay you for shipping or arrange with a company that allows me to pick up at the airport in Tel Aviv. Last year, the person I dealt with was much more flexible in his times

being stuck in Israel without a phone. I rented a phone from Baltimore, which I have done many times before, only to find when we got to Israel the charger part of the phone was broken. I called the American number twice before someone in Israel called us back only to be told he couldn't help us as he was out of phones and it would be about a week before he might have one available. Not acceptable!