Horrible experience Horrible experience, We we in Europe the data very slow , My husbands SIM card did not allow phone calls , we were unable to call the amigo off in New York to have them work through the phone network problem , we even emailed them from the amigo website to try to get them to correct the problem. We received no response, no phone call or return email. Upon returning the SIM cards to the office I mentioned that one of the cards was unusable to make phone calls and the data was horrible (took forever for things to download) the person in the office did not offer any refund compensation . I will not use them again .!

I've used Amigo's services multiple… I've used Amigo's services multiple times and in multiple countries. Each experience has been wonderful! This past time I had to make a last minute international trip (I found out that I had to travel 3000 miles with less than 24 hours notice!) and Amigo was able to get me set up with a phone and SIM card really quickly. If your traveling, you've got to go with Amigo!

Very good service, but old phones The service is very good, the phone arrives on time and has all the accessories, but it's about time the company upgraded the phones, as they look pretty funny and don't have all the latest options. You have to go back in time to remember how to use the old Blackberry. If you choose to rent a Sim card only, you have to make sure your phone is unlocked, which will cost you $30-50, and will make this option not so attractive.

The service was fine, the phone,not so. The service was fine, but the flip phone was not only old (I expected that) it was crude and not intuitive. too many steps to input a new contact, for example. Couldn't figure out how to set an alarm , and more such issues. I've rented such phones elsewhere in previous years, and the software was much better.

Total disaster I ordered phone from AmigoUS for my wife for her trip to Israel based on good experience my daughter had for similar circumstances. This time around it was real disaster from the very start. Phone I got was epic old in any dimension and had “bug” in it. So, it took real afford to figure it out and reprogram it. It seemed working but to check it you need to be in place/Israel and over there it (phone) was DEAD on arrival for reason I would never know (battery or charger or … who cares now). I contacted customer service and was surprised how nice and willing to help was person I spoke with but with all his efforts it did not work out. I would never again use this phone rental service and would not recommend it to anyone.