poor implementation My phone was not connected on the correct date. I stayed without communication for 4 days, until I received an e-mail stating that I should have returned the phone one day before arriving at my destination. The response was not apologetic, but curt and short to shut off and turn on the unit again. I should not be charged at all, for the inconvenience. I gave the number to a pharmacy for a large order of medicine, and they did not contact me since the phone was not operating. I had to redo the whole search in a different city, since by the time the phone was working, I was somewhere away from the original location.

The service was fine, the phone,not so. The service was fine, but the flip phone was not only old (I expected that) it was crude and not intuitive. too many steps to input a new contact, for example. Couldn't figure out how to set an alarm , and more such issues. I've rented such phones elsewhere in previous years, and the software was much better.

Horrible company. Horrible company. I ordered a cover for my Samsung galaxy z flip 3. They took my money, but never sent the cover. I have written 4 e-mails asking about the cover, but they don't reply at all. I am never buying anything there again, might as well throw the money out of the window. 😡😡

I've used Amigo's services multiple… I've used Amigo's services multiple times and in multiple countries. Each experience has been wonderful! This past time I had to make a last minute international trip (I found out that I had to travel 3000 miles with less than 24 hours notice!) and Amigo was able to get me set up with a phone and SIM card really quickly. If your traveling, you've got to go with Amigo!

Overall Very good Overall Very good. However, both SIM Cards did not work "out of the box" and required several calls to customer service to properly activate in order to work properly. Secondly, when trying to reach customer service multiple calls were required and regardless of the day, or time of day, it was nearly impossible to get someone to pick up. Additionally, their on-line chat NEVER worked. Once you did get someone on the phone, the problem was quickly resolved.