SIM Card didn't work, haven't received response from company My rental SIM card didn't work in my phone. When I tried to call, the office was closed - the time difference made reaching the office almost impossible. When I emailed, it took a very long time to receive a response, and the response was not helpful. I have not received any response to my request for a refund, since the card did not work. After the first response, which asked that I let them know whether their suggestions worked, I never heard from them again. I am very dissatisfied.

Horrible experience Horrible experience, We we in Europe the data very slow , My husbands SIM card did not allow phone calls , we were unable to call the amigo off in New York to have them work through the phone network problem , we even emailed them from the amigo website to try to get them to correct the problem. We received no response, no phone call or return email. Upon returning the SIM cards to the office I mentioned that one of the cards was unusable to make phone calls and the data was horrible (took forever for things to download) the person in the office did not offer any refund compensation . I will not use them again .!

Nation wide coverage. I rented an unlimited data Sim card from Amigo. I had continual service from Tel Aviv to Jerusalem and from the Negev to the Golan. The GPS on the phone was active throughout the entire trip. The service was better than anticipated, all though service was limited, as expected, in rugged areas.

The service was excellent. The service was excellent. We used 3 sim cards and 1 had a problem whe overseas. Amigo staff bent over backwards to rectify the problem and even had a messenger bring a reolacement sim in case there was anither problem. The pricing was great. The pickup and retur took minutes. Thanks.

Great Service I have used Amigo phones two or three times in the last few years. The customer service reps have always been helpful, knowledgeable and friendly. The service is great in that we are given a US number (free calls) and an Israeli number (free for the traveler making in country calls). I haven't shopped the prices but I believe they are quite reasonable. The SIM card arrived in time for the trip. During my son's trip last month, he was blocked for some reason from using the phone and could not communicate except for What's App. I called customer service in Atlanta and they identified the problem and within minutes the phone was working. Great job!!