Horrible company. Horrible company. I ordered a cover for my Samsung galaxy z flip 3. They took my money, but never sent the cover. I have written 4 e-mails asking about the cover, but they don't reply at all. I am never buying anything there again, might as well throw the money out of the window. 😡😡

Total disaster I ordered phone from AmigoUS for my wife for her trip to Israel based on good experience my daughter had for similar circumstances. This time around it was real disaster from the very start. Phone I got was epic old in any dimension and had “bug” in it. So, it took real afford to figure it out and reprogram it. It seemed working but to check it you need to be in place/Israel and over there it (phone) was DEAD on arrival for reason I would never know (battery or charger or … who cares now). I contacted customer service and was surprised how nice and willing to help was person I spoke with but with all his efforts it did not work out. I would never again use this phone rental service and would not recommend it to anyone.

SIM Card didn't work, haven't received response from company My rental SIM card didn't work in my phone. When I tried to call, the office was closed - the time difference made reaching the office almost impossible. When I emailed, it took a very long time to receive a response, and the response was not helpful. I have not received any response to my request for a refund, since the card did not work. After the first response, which asked that I let them know whether their suggestions worked, I never heard from them again. I am very dissatisfied.

poor implementation My phone was not connected on the correct date. I stayed without communication for 4 days, until I received an e-mail stating that I should have returned the phone one day before arriving at my destination. The response was not apologetic, but curt and short to shut off and turn on the unit again. I should not be charged at all, for the inconvenience. I gave the number to a pharmacy for a large order of medicine, and they did not contact me since the phone was not operating. I had to redo the whole search in a different city, since by the time the phone was working, I was somewhere away from the original location.

Pickup location was not expecting me … Pickup location was not expecting me when I came to pick up phone. They had to hunt for the order. They gave me the wrong instructions and I could not setup voice mail for 3 days until the correct instructions were mailed. BLU phone very hard to work because the big centre button had trouble navigation and frequently recorded false "Enter" commands. Although the phone was returned to Slice and Bites the day my plane landed, knowledge of the return of the phone did not reach Amigo HQ until 10 days after