We were told that we just need to plug… We were told that we just need to plug in the sim card and everything will work . That was not exactly how it happened. We needed several calls to customer service until everything worked. They were very helpful but it was a frustrating experience not having the service we were promised at the right time.

Overall Very good Overall Very good. However, both SIM Cards did not work "out of the box" and required several calls to customer service to properly activate in order to work properly. Secondly, when trying to reach customer service multiple calls were required and regardless of the day, or time of day, it was nearly impossible to get someone to pick up. Additionally, their on-line chat NEVER worked. Once you did get someone on the phone, the problem was quickly resolved.

SIM Card didn't work, haven't received response from company My rental SIM card didn't work in my phone. When I tried to call, the office was closed - the time difference made reaching the office almost impossible. When I emailed, it took a very long time to receive a response, and the response was not helpful. I have not received any response to my request for a refund, since the card did not work. After the first response, which asked that I let them know whether their suggestions worked, I never heard from them again. I am very dissatisfied.

I've used Amigo's services multiple… I've used Amigo's services multiple times and in multiple countries. Each experience has been wonderful! This past time I had to make a last minute international trip (I found out that I had to travel 3000 miles with less than 24 hours notice!) and Amigo was able to get me set up with a phone and SIM card really quickly. If your traveling, you've got to go with Amigo!

Nation wide coverage. I rented an unlimited data Sim card from Amigo. I had continual service from Tel Aviv to Jerusalem and from the Negev to the Golan. The GPS on the phone was active throughout the entire trip. The service was better than anticipated, all though service was limited, as expected, in rugged areas.