Very poor customer service. Quite possibly the worst customer service that I have ever experienced. I am certain that the same individual answers the phone for: 1-866-957-0761. The man sounds as if he is reading from a script which he cannot deviate from to answer customer questions, issues or complaints. He is also slow with responses and unable to help in any way. I decided to have my new Blackberry Priv returned back to Blackberry. They are lacking in customer service and I will go elsewhere with my business.

There must be something wrong with you if you like blackberrys Rubbish, had 5 everyone of them broke some way or other, slow, constantly freezing, hardly ever have software updates- if I could give it less than one star I defiantly would!

Always liked their phones and never had… Always liked their phones and never had an issue with them - but thats because their tech support team support them - However if you need just a little help on something like Blackberry Playbook then you are completely stuffed - as they no longer support it. They could have answered all my DM's in Twitter but they just ignored all of my requests - Is that how you run a company ???? Well thats how they run theirs - Apalling !!

Stop deliberately creating waste In January this year, you claimed your devices would 'no longer operate' when you ended services including your app store. However, BlackBerry phones running BBOS still function very well. On the other hand, you bricked your BB10 phones and PlayBook tablets through this and worked with US carriers to blacklist your BBOS phones, which would otherwise work as they still do in other countries. Your devices were the first popular smartphones but, due to misinforming customers, are now mostly electronic waste. How does this make you feel?

Love my key2 Love my key2, the build quality, keyboard & superb battery life (2 days easy) just a shame it hasn't been updated past android 8.1