Worst ever experience, they are unethical, unprofessional and impractical One of the worst experience, whether it is quality of product or the services offered. They sold me shoes worth 5000 bucks and condition of one show is fine and other one has come up with cracks within 2 hours. They don't even have sense to at least talk to customer even after writing a lot of mails. without understanding the problem they are simply denying that we cannot replace your product. Only reason that 30 days have passed from purchase even though product has not been used. Highly disappointed from Blackberry as a brand, sorry would rephrase "not better than roadside vendors" I would make sure that i do not buy even a single product from this company ever and neither would let anyone in my knowledge buy it. Worst ever experience, they are unethical, unprofessional and impractical people running this company.

Terrible technical support Terrible technical support. I am using BB for 10 years and the first time I had to talk with the Technical support they simply can't solve my problem. Waiting for a new phone for more than a month and they are making me pay for a new phone even though the problem was under the warranty. They said I had a small crack on the screen so they have to charge for the entire phone. The phone was working for 9 months with that small crack and the biggest problem wasn't related with the crack.

pretty good It is a phone conceptualized for business men, which slowly made its way to the heart of a normal commercial user. Its blackberry messenger is its most priced asset. Personally really like it. Great work.

Always liked their phones and never had… Always liked their phones and never had an issue with them - but thats because their tech support team support them - However if you need just a little help on something like Blackberry Playbook then you are completely stuffed - as they no longer support it. They could have answered all my DM's in Twitter but they just ignored all of my requests - Is that how you run a company ???? Well thats how they run theirs - Apalling !!

Blackberry has got to be the WORST… Blackberry has got to be the WORST company ever to deal with. They now own Cylance, and as a long time Cylance home user I can't renew because they have change their model of selling to end users, and you can only buy from Amazon.com to US only users; sad that a Canadian company wont sell to their Canadian customers!!! When I jumped through all their hoops (no phone support, email only) their answer was "that is the only channel currently available..." is the IQ required to work at Blackberry 70? Is a qualification not being able to read or critically think? Horrible company; shame on you Cylance to selling out for the money to this pathetic service provider.