NOT worth the money sadly! As far as the BlackBerry phone is concerned, I am satisfied with it. I currently have a Key2lte which works just fine, although well over priced at ￡400. I have previously owned the Classic and Text models. Sadly as too many apps stopped working on them, I had to replace them and this is my main complaint with BlackBerry as a mobile phone. Customer service isn't helpful, as you have to paid for certain services, as they are directed more at businesses than individual customers (hence why maybe they have gone down hill in sales), but also when you do find an email or postal address online, nobody bothers to reply!

BLACKBERRY is REFUND AND FORGET Pay for kaspersky and you get nothing hi i have a firmware rootkit or bootkit on my computer and smartphone with carrieriq adups, pegsus skygofree and capabilities and blackberry even after sending logs, screen captures, movies cpu 73° battery 45° without launched apps, some core disabled, anormal cpu workflow, gps spoofing, cell id spoofing......activate or disable wifi bluetooth nfc remotely, the brightness, modificate files permissions..... so many evidences you can' t deny even if you are a noob in it security..... the only thing they do is nothing...... and then they do nothing else..... you pay for a blackberry motion with dtek60 and there is no support at all.......; the only thing they adviced me on facebook is : give back your smartphone to amazon.fr....... if you have a security issue , they ask you to be REFUND AND FORGET no repair, no support just bye bye.....

Very poor customer service. Quite possibly the worst customer service that I have ever experienced. I am certain that the same individual answers the phone for: 1-866-957-0761. The man sounds as if he is reading from a script which he cannot deviate from to answer customer questions, issues or complaints. He is also slow with responses and unable to help in any way. I decided to have my new Blackberry Priv returned back to Blackberry. They are lacking in customer service and I will go elsewhere with my business.

My first BlackBerry phone was in 2016 My first BlackBerry phone was in 2016, a second-hand online model, then I brought a brand-new BB Classic, which looked great from sure.com. However, over the years less and less apps worked as technology and software were updated and the phone became a bad and costly investment. I brought my last BB Phone, the Key2 Lte online and this again was well overpriced, but as many of us globally like using the keypads, rather than touch screen, I didn't see much of a choice. When the news came out online about BB Phone no longer working due to end of production/software updates, etc. I was concerned I would have to buy another phone from another brand, but as my handset is run by 'android', it still works fine, and I have not experienced any issues so far. But I wouldn't ever buy another BB Phone! Also, if you go onto the BlackBerry website (if they actually still have one), they do not reply to messages, as I sent some in the past regarding product support and advice and never received a reply, so their customer service is non-existent, extremely poor, seeing as many of us pay a lot for their products and are loyal!

Service I've been with blackberry for 5 years and have to say there service is just fantastic and siobhan masson could not be more helpful with any issues i may have she's just brilliant getting back to me and rian is such a lovely chap to deal with