Kohl’s customer service sucks! Kohl’s customer service sucks! When a package didn’t deliver they told me to file a police report instead of them finding out where my package was!

Very disappointed Very disappointed. I used a Khol's gift card on my purchase and ended up retuning the item. I asked the customer service representative if I should receive a merch card or how do I get my money back and she replied all the money would be placed back on the gift card. I didn’t think anything of it and a month later when I went to use the gift card there was no money on the gift card. I spoke with the manager about the situation and he told me there was nothing he could do. I told him that was an unacceptable answering how my money had been taken he proceeded to tell me he didn’t believe me. I I’ve been a loyal customer to this company for over 20 years and was very disappointed in the service I received. The company did nothing to look into the situation And said that they wouldn’t.

I’m so sick of kohls I’m so sick of kohls. Every single order is an issue. Either things come damaged or don’t come at all. Today I’m experiencing a new issue with them! I was finally able to use a coupon today after paying off my card. The coupon says it expires this day 4/22/24. They told me I’m not allowed to use it and expired yesterday. Which means that date on the coupon should say 4/21/24.

I appreciate the young ladies who… I appreciate the young ladies who helped me find bras to fit me (extenders), and taught me how to get my return label off my computer. You simply take a picture of the barcode. No one else gave that information to me. I do not know the exact date of any of my purchases.

Kohls in Springfield Kohls in Springfield, Or is the worst store you risk being assaulted by shopping criminals . The Management is awful Kara is useless and Eldon is not the brightest also very snotty and snide. Everyone else is great but not safe store to be in you never know when you will find white powder in the bathroom. Or 20 empty shoe boxes because they have been stolen just that morning