Don’t Online Order from Kohl’s I placed an order on 4-1 I have received two tracking between ups&usps neither one can tell me when my order estimate delivery 4-11 I have not Rey my order to this day I called kohl’s customer service they could careless

Kohl’s customer service sucks! Kohl’s customer service sucks! When a package didn’t deliver they told me to file a police report instead of them finding out where my package was!

Kohl's refuse to cancel an order and refund money I placed an order for 4 items on 3/22/24. I received 2 of those items. I have contacted Kohl's via chat regarding the other two items, several times regarding the other two items and was told they would be shipped. As of today, 4/3/24, I have not received these items, I have not had any correspondence from Kohl's and Kohl's have blocked me from signing into my account. The original tracking number on this order does not work.

I strongly advise against purchasing from Sephora at Kohl's online. I bought the foundation from Sephora at Kohl's online. When I went to use it a month later because I already had a product in use, the seal on the product box was cut open as if with a knife, indicating it might have been used and returned. I contacted customer service, and they asked why I didn't contact them as soon as I received it, which I think is totally fair. I explained the situation about the foundation I was originally using, which is totally fair too! But in the end, they refused to exchange the product. It would be best to avoid purchasing entirely from Kohl's at Sephora online, but if you're purchasing online from Sephora at Kohl's, be sure to thoroughly check the product. In my experience, all the items I received were damaged, every single one! likely because they're shipped in bags instead of boxes like regular Sephora orders. I'm the type who finds refunds or exchanges bothersome, so if they were not so damaged, I just used it. But I don't want to use a product that someone else used!!! If possible, I recommend buying from regular Sephora to avoid these issues.

DON’T order online! I order Acne treatment from them. Both of them were expired! They replaced it and sent me again EPRIDER products! Be careful with ordering beauty products from them! Hopefully, I will get my money back.