Shipping Issue and No Refund I ordered birthday dresses for a little girl and had it shipped to Pennsylvania. That went well. I ordered for myself a gown needed for a charity event...changed the shipping address to my address, checked that it was my billing address, and the gown went to Pennsylvania. When I contracted Kohls with that Order #, I was informed they would credit my account with that Order. When I checked my account, they credited it with the birthday dresses, which cost way less than the gown. When I contacted Kohls again, I was informed that they would not refund that Order because the system did not update my shipping address. I questioned why they did for the smaller order, which they could re-charge me for. Totally frustrated!!!!!

SIZE FILTER IS BS plus BAD INVENTORY TRACKING Even though I filter on the SIZE I needed, the search results only showed items only available in OTHER sizes. I checked each item for my size and they are not available in any color. It should have returned nothing, not rabbit holes to go down. It took a long time to check each item in each color. I conducted my search (for sweatpants) in my size after my order (for sweatpants) in my size was cancelled due to no longer being available. THIS IS ALSO A BIG PROBLEM that their inventory was not accurate.

"Kohl's Amazon return or Scam! "Kohl's Amazon return? More like Kohl's Amazon scam! Their so-called 20% discount vouchers are a joke. Doesn't matter if it's on their website or Amazon, they never work! And don't even get me started on their 'low-quality' items that magically qualify. It's pure bait and catch. What a colossal waste of time. It's insulting to think they believe we're dumb enough to fall for this garbage."

Kohls in Springfield Kohls in Springfield, Or is the worst store you risk being assaulted by shopping criminals . The Management is awful Kara is useless and Eldon is not the brightest also very snotty and snide. Everyone else is great but not safe store to be in you never know when you will find white powder in the bathroom. Or 20 empty shoe boxes because they have been stolen just that morning

Fed up with Kohls cash nonsense I kept receiving an email telling me that i had a $10 promotion credit and a separate $5 Kohl's cash credit, both of which could be used in-store or online. The ten dollar credit had to be used by March 12, but was nowhere to be found in my account while trying to place an order. The pin number did not work either. I am a loyal Kohl's charge customer and have had it with the difficulties of placing online orders with these promotional offers which appear to be non-existent. Am NOT happy!